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Old 03-18-2012, 10:11 AM   #1
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Default Unanswered: Arrow keys and space bar not working in arcade

I have a regular (expired) account in the US Time Zone. Since last week, I have been unable to use my arrow keys and space bar when playing games in the arcade. I have tried multiple games (hungry hog and polar plunge, to name a few), and none of them respond when I attempt to use my arrow keys or space bar. I have Google Chrome on a Windows 7 laptop, but have tried other computers (Vista, XP) and broswers (IE9) and nothing is working.
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Old 03-18-2012, 11:43 AM   #2
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Default Re: Arrow keys and space bar not working in arcade

I have had this problem occasionally. As far as I could tell and that I remember, it seemed to happen after I had been on Mazin Hamsters. And I think Safari was worse than other browsers. In fact, I had to uninstall the newer version, and reinstall an older one. I would clear cache, and/or try different browsers. Have you tried Firefox? I don't think the fact that it is an expired account has anything to do with it. I just tried on one that I have access to, and it works just fine. If all else fails you can always try calling Ganz, and hopefully they can help you out.
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Old 03-19-2012, 05:55 AM   #3
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Default Re: Arrow keys and space bar not working in arcade

I don't get that on Webkinz, but I get it on other websites!
I really don't know, sorry..
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Old 03-20-2012, 07:21 AM   #4
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Default Re: Arrow keys and space bar not working in arcade

Hi there, Have you tried Firefox? It may owrk. Also, you can contact ganz and let them know about this problem. Here's the link: www.ganzestore.com/csform
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