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Old 11-06-2008, 12:53 PM   #11
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Default Re: Anyone who actually got a real person at Ganz on the phone

If nothing after 48 hours call again or email again...Hey request you not leave repeat messages, but if that's what it takes , then that's what it takes.
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Old 11-06-2008, 01:04 PM   #12
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Default Re: Anyone who actually got a real person at Ganz on the phone

Thanks, I called for the 2nd time this morning, I left a message both times. I had hoped that getting the email with the number would get me through to an actual human, but no such luck...oh well...I should be working anyways lol
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Old 11-06-2008, 01:08 PM   #13
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Default Re: Anyone who actually got a real person at Ganz on the phone

Whenever we have had problems we have just called 1-866-932-5469. We left a message, name, and phone number. We were called back within 48 hours. As a matter of fact another person called back to confirm that I was helped. I did not get any gifts or items but my question was answered. Sorry I could not help more.
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Old 11-06-2008, 01:09 PM   #14
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Default Re: Anyone who actually got a real person at Ganz on the phone

Never happened to me.
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Old 11-06-2008, 01:13 PM   #15
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Default Re: Anyone who actually got a real person at Ganz on the phone

View Post Originally Posted by kellyschrvr
You could always called Ganz number 1800-724-5902
You will get a real operator who you can tell that you need to speak with a human, not a voice recording. I had to call yesterday, and she had taken my name and number and i was called back about 2 hours later If someone is available they will get you to someone right away
Yup, there phone number us 1800 - 724 - 5902. I e-mail them though.
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Old 11-06-2008, 02:15 PM   #16
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Default Re: Anyone who actually got a real person at Ganz on the phone

I have talked to them twice now this week. They have been most helpful. First time I was able to get through. The 2nd time, they called me back within 24 hours. They fixed both problems I had so I am happy!
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