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Old 08-18-2009, 05:37 PM   #21
Webkinz :)
 
shecorona's Avatar
shecorona is an unknown quantity at this point

Default Re: Anyone having trouble getting on Webkinz?

I can get on , but then it logs me out after about 5 mins. UGH it has been doing this for a few weeks now. Sorry to say but I haven't been logging back on cause it is so annoying
shecorona is offline Female
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Old 08-19-2009, 04:23 PM   #22
call me AJ
Webkinz :)
 
leevik's Avatar
leevik is on a distinguished road

Default Re: Anyone having trouble getting on Webkinz?

I had trouble before I just gave it a couple of days and it worked. Just try to be patient.
leevik is offline Male
Old 08-20-2009, 11:43 AM   #23
jackbenimble
Webkinz :)
 
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helllokitty is on a distinguished road

Default Re: Anyone having trouble getting on Webkinz?

maybe it's because you saved your password to Firefox instead of internet explorer? that happened to me
helllokitty is offline Female
Old 09-02-2009, 12:36 PM   #24
Wacky and
Gifted
 
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aug2168 is the rainbow on a rainy dayaug2168 is the rainbow on a rainy day
aug2168 is the rainbow on a rainy dayaug2168 is the rainbow on a rainy dayaug2168 is the rainbow on a rainy dayaug2168 is the rainbow on a rainy dayaug2168 is the rainbow on a rainy dayaug2168 is the rainbow on a rainy dayaug2168 is the rainbow on a rainy dayaug2168 is the rainbow on a rainy dayaug2168 is the rainbow on a rainy day

Default Re: Anyone having trouble getting on Webkinz?

I am having problems staying logged into my Asian acct. Anybody else keep getting logged out?
aug2168 is offline Female
Old 09-02-2009, 04:33 PM   #25
batgirl2021
Webkinz :)
 
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batgirl2021 is a name known to allbatgirl2021 is a name known to allbatgirl2021 is a name known to all

Default Re: Anyone having trouble getting on Webkinz?

I had trouble too. Thanks for the link Ritz! It worked.
batgirl2021 is offline Female
Old 09-03-2009, 05:42 AM   #26
Webkinz :)
 
creepychick24's Avatar
creepychick24 is on a distinguished road

Default Re: Anyone having trouble getting on Webkinz?

I haven't been able to long on since Saturday! Its Thursday morning now. I have the pet of the month too It isn't my browser, or computer. We have 2, and we can't log onto WW on either one. I'm sick of this, everytime WW does something new, i can't log on for days.
creepychick24 is offline Female
Old 09-03-2009, 05:45 AM   #27
Webkinz :)
 
creepychick24's Avatar
creepychick24 is on a distinguished road

Default Re: Anyone having trouble getting on Webkinz?

I use firefox and internet explorer. I haven't been able to log on WW in a few days. It isn't a computer issue either. We have 2, and everything besides WW works perfectly.
creepychick24 is offline Female
Old 09-03-2009, 06:20 AM   #28
Webkinz :)
 
LesBekSyd's Avatar
LesBekSyd will become famous soon enough

Default Re: Anyone having trouble getting on Webkinz?

View Post Originally Posted by creepychick24
I haven't been able to long on since Saturday! Its Thursday morning now. I have the pet of the month too It isn't my browser, or computer. We have 2, and we can't log onto WW on either one. I'm sick of this, everytime WW does something new, i can't log on for days.
I had trouble getting on last night--haven't tried this morning yet, but was frustrated because I didn't get most of my dailies done yesterday because I couldn't get in. I finally gave it up yesterday. Will try later on...

Usually when they do something new, I can still login to WW, but I can't get into all of my rooms, last big update it was forever before could access any of my outdoor rooms!

Last edited by LesBekSyd; 09-03-2009 at 06:22 AM.. Reason: add new thought :)
LesBekSyd is offline Female
Old 09-03-2009, 09:52 AM   #29
Webkinz :)
 
laurenbot's Avatar
laurenbot is just really nicelaurenbot is just really nice

Default Re: Anyone having trouble getting on Webkinz?

I have not had a successful login for 2 weeks!!! Tried IE, Firefox, Google Chrome, clearing cache, uninstalling Flash, reinstalling Flash, removing all security protocols, tried everything. Tried every suggestion here and on other websites. DH is a technology coordinator and still cannot find the problem. Called my Internet Provider and Webkinz "technical support" twice each. The second time I called Webkinz, the girl said they aren't trained to know anything about computers and they couldn't help me. Nice that they work for an Internet Website company. I don't know where they get off calling it "technical support." I am beyond mad at this company. I am furious. With all the money I have wasted on their products, I am ready to burn all my Webkinz. So sorry I ever wasted my time and money with this company.
laurenbot is offline Female
Old 09-03-2009, 10:12 AM   #30
I Love My
Webkinz :)
 
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Midnights Bliss is the cats pajamas!Midnights Bliss is the cats pajamas!Midnights Bliss is the cats pajamas!Midnights Bliss is the cats pajamas!Midnights Bliss is the cats pajamas!Midnights Bliss is the cats pajamas!

Default Re: Anyone having trouble getting on Webkinz?

Hmm... it has been working fine for me. I would try clearing your cache and/or using a different internet browser (i.e - if you are currently using Internet Explorer, try using Safari, Google Chrome, or Firefox instead) A lot of WI members have reported that switching internet browsers have helped solve the situation but if for any reason it does NOT help, the next thing you should try and do is contact Ganz.
The best way to reach them is by phone and you can do so at 1-866-WEBKINZ.

- Midnights Bliss
Midnights Bliss is offline Female
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