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Old 11-07-2009, 10:29 PM   #11
oe is me !!
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Default Re: Is anyone having problems on WW?

If you stay in the green screen or can't get in. it says to press F5 to refresh.
I wouldn't know about IE though, I usually use firefox.
hope this helps!
-mika
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Old 11-07-2009, 10:53 PM   #12
oW, look I'm
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Default Re: Is anyone having problems on WW?

I cleared it again and was able to spin wow and played a game but I think it is locked up again.
dizzydessi is offline Female
Old 11-07-2009, 11:32 PM   #13
Kafeebunny
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Default Re: Is anyone having problems on WW?

There was a lot of updates in the past few days, so maybe your computer is trying to catch up. I suggest you keep trying, clear cookies and cache, restart your computer, and allow it plenty of time to load before you try to click on anything. If it doesn't work, keep trying, because it sounds like it is improving slowly.

I am not experiencing these problems, but I imagine it could just be that all the weekend members are on and it is crowded, too.

Good luck! I hope I helped a little!
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Old 11-07-2009, 11:59 PM   #14
oW, look I'm
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Default Re: Is anyone having problems on WW?

thank you I restarted my computer and cleared cache again If it does not work this time I will try in the morning. . . . Thanks for everyones help I guess it is just me. I wonder if it hass anything to do with me updating to flash player 10????

I just logged in again and the front newspaper page still will not load but the adds and dock are loading like earlier. I clicked on get items from storage and now that stupid please wait. . . is on the bottom of the screen and the screen that shows our items are coming out of storage>
BTW is that something new they added it shows clothes, a hamburger, the loader chair, a wagon withbooks or something in it, and a sink coming from the one box to the other boxes. I never noticed items flying across the screen like that, but then again that screen has not been on my computer this long before. . . . .

Last edited by dizzydessi; 11-08-2009 at 12:05 AM..
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Old 11-08-2009, 12:52 AM   #15
Webkinz :)
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Default Re: Is anyone having problems on WW?

Is your virus protection AVG or Norton? I had the same problem a few days ago. Someone in an earlier thread mentioned that was the problem. After de-selecting active surf-shield in AVG, the problem resolved itself.
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Old 11-08-2009, 01:28 AM   #16
oW, look I'm
Gifted
 
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Default Re: Is anyone having problems on WW?

I have AVG and just updated that also I will check on that thank you

View Post Originally Posted by jd1230
Is your virus protection AVG or Norton? I had the same problem a few days ago. Someone in an earlier thread mentioned that was the problem. After de-selecting active surf-shield in AVG, the problem resolved itself.
Thank you, your awesome. . . . that worked, rep for you!!

However I do have a question is that going to mess up my security and increase my chances of getting a virus???

Last edited by dizzydessi; 11-08-2009 at 01:28 AM..
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Old 11-08-2009, 08:12 AM   #17
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Default Re: Is anyone having problems on WW?

I suggest you keep logging in and out. If that doesn't help, try clearing your cache. Here's a guide that shows you how if you don't know how to do so: http://www.webkinzinsider.com/forum/...-after-534444/

If that doesn't help, try downloading Firefox, as I just read that you use IE. Firefox is a very good browser, and Webkinz doesn't crash a lot on it. Here's the website to download Firefox for free: Firefox Browser | Upgrade to the latest version of Firefox | Free Download

After all of that work and still no Webkinz screen popping up, I suggest you try contacting Ganz. If you decide to contact Ganz, I suggest that you call them and not email them because you'll just get an automatic email response. Here's Ganz's contact information: http://www.webkinzinsider.com/forum/...ddress-247012/

I wish you the best of luck!!
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Old 11-08-2009, 08:36 AM   #18
gangnam style
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Default Re: Is anyone having problems on WW?

Maybe restart your session... x out of the internet window and open a new one, or just start a second session.
Hopefully you can log in today. If you have a pug, there's a WOTM.
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