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Old 12-09-2008, 08:36 AM   #1
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Default Unanswered: Anyone having this problem with the front page?

This "W" has been stuck on the front page of all 3 of my accounts since yesterday. I can't click on anything on the page. I can get to where I need to go by clicking "things to do". Regardless of how long I'm on WW, it won't go away...LOL!

Anyone else having this problem and any ideas on how to make it go away?!?!?

Thanks!

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Old 12-09-2008, 08:41 AM   #2
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Default Re: Anyone having this problem with the front page?

I have not been having this problem, but try deleting your history, cookies.. etc. See if that helps. If not, you may have to call Ganz.
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Old 12-09-2008, 08:46 AM   #3
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Default Re: Anyone having this problem with the front page?

What's happening is that the page isn't fully loading. Check and make sure that your java and flash are up to date. My other suggestion is of course the usual advice of clearing cookies and cache. I updated my flashplayer recently and it seemed to help my loading problems. If that doesn't work, pm me and I will see if I can find out anything else. Good luck!
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Old 12-09-2008, 08:48 AM   #4
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Default Re: Anyone having this problem with the front page?

I'm not having this problem either...maybe a reboot will help?
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Old 12-09-2008, 08:51 AM   #5
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Default Re: Anyone having this problem with the front page?

I cleared the history, cookies etc yesterday. Though, I have been having a problem with the flash player.

Thanks for the tips, I'll see what I can do!
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Old 12-09-2008, 09:00 AM   #6
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Default Re: Anyone having this problem with the front page?

my one account this morning never even got the newspaper.. it was just a dock w/ green where the newspaper should have shown...
I re-logged in a couple times and it just kept doing that.. I can still get to other parts of the site though.. just can't see the newspaper..
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Old 12-09-2008, 09:10 AM   #7
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Default Re: Anyone having this problem with the front page?

That was happening to me yesterday mornig. Yesterday evening it was working okay. I was able to click on the tabs and do some of my dailys in the morning although the arcade didn't work until nearly 10pm. Every thing seems to be working for me this morning, hope it starts working for you too!
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Old 12-09-2008, 09:24 AM   #8
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Default Re: Anyone having this problem with the front page?

Ok, I did the Java update and it is back to normal on AOL and IE. It's still there on Firefox...weird.

I have to get DD to school, so I'll try to figure out the Firefox issue later.

Thanks again everyone!
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Old 12-09-2008, 10:54 AM   #9
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Default Re: Anyone having this problem with the front page?

No issues here with FF.. Trying refreshing your browser when your on the WW homepage :-)
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Old 12-09-2008, 11:30 AM   #10
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Default Re: Anyone having this problem with the front page?

Mine took a little longer than normal this morning, but it finally came up. I hope that it starts working for you soon!
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