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Old 06-03-2011, 09:21 PM   #11
Wacky and
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Default Re: Anyone had this glitch and someone help!?!!

Be sure if you contact them you tell them your items are "stuck" if you explain the whole situation like it really happened they will tell you "you were hacked, change your pass word" I always fill out the something stuck for these problems or in rare instances when I just can't find something
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Old 06-04-2011, 05:32 AM   #12
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Default Re: Anyone had this glitch and someone help!?!!

It is awful to think that somebody could hack your Webkinz account....it is not easy to get those rare and retired items and I know I would be beyond upset If it happened to me....How could someone "hack" your password anyway?.....it is not like you can save it on WW....I hope it is simply a case of the items being stuck (thats what it sounds like to me) I am sending good wishes your way.....(-:

GK~
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Old 06-04-2011, 06:31 AM   #13
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Default Re: Anyone had this glitch and someone help!?!!

Yes, you are correct. You type in what you are missing and Ganz should get back to you within 2-3 business days. I hope your items get restored, good luck and best wishes!

View Post Originally Posted by GrammaK99
It is awful to think that somebody could hack your Webkinz account....it is not easy to get those rare and retired items and I know I would be beyond upset If it happened to me....How could someone "hack" your password anyway?.....it is not like you can save it on WW....I hope it is simply a case of the items being stuck (thats what it sounds like to me) I am sending good wishes your way.....(-:

GK~
I agree with you, I do not understand how people hack your account. A lot of times they either guess or use a program. It is just very strange, and I hope this did not happen .
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Old 06-04-2011, 08:41 AM   #14
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Default Re: Anyone had this glitch and someone help!?!!

Thanks everyone.

I tell you the weirdest thing, I went to KC+ this morning told my friends what happened and they say they see my outfit?

I am so confused. I still see nothing!

I believe it's probably a glitch......................
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Old 06-04-2011, 09:47 AM   #15
ShootingStars•°˜”° ҉
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Default Re: Anyone had this glitch and someone help!?!!

View Post Originally Posted by cupcake00497
Thanks everyone.

I tell you the weirdest thing, I went to KC+ this morning told my friends what happened and they say they see my outfit?

I am so confused. I still see nothing!

I believe it's probably a glitch......................
Try and clear your cache

--->http://www.webkinzinsider.com/forum/...-cache-534364/

Good luck!
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Old 06-06-2011, 09:40 AM   #16
T9850
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Default Re: Anyone had this glitch and someone help!?!!

If you clear your cache, log out and back in again, the clothes might show. If they don't, contact Ganz.
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Old 06-06-2011, 11:08 AM   #17
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Default Re: Anyone had this glitch and someone help!?!!

Thanks for the help everyone!
I called Ganz, and they got all my items back for me!
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