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Old 12-17-2010, 08:59 PM   #1
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Default Unanswered: Anyone got any ideas on what should I do?!

A few moments ago I adopted a harp seal, but when I tired to open my dock it went to please wait and after waiting about ten minutes. I logged out and when I managed to open my dock, my pet's adoption gift wasn't there! I don't know what to do, I logged back out and back in thinking maybe the gft box well appear but it hasn't! Does anyone know what to do?
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Old 12-17-2010, 09:41 PM   #2
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Default Re: Anyone got any ideas on what should I do?!

Call ganz and explain to them. or try restarting your computer! (Restart your computer first)
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Old 12-17-2010, 09:52 PM   #3
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Default Re: Anyone got any ideas on what should I do?!

View Post Originally Posted by MAKroll
Call ganz and explain to them. or try restarting your computer! (Restart your computer first)
Oh ok, I restart my laptop and see what happens.
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Old 12-17-2010, 09:58 PM   #4
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Default Re: Anyone got any ideas on what should I do?!

OK awesome. Hope it works!
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Old 12-18-2010, 10:53 AM   #5
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Default Re: Anyone got any ideas on what should I do?!

Check your whole entire dock. If you can't find it, you should contact Ganz ASAP.
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Old 12-18-2010, 02:35 PM   #6
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Default Re: Anyone got any ideas on what should I do?!

Congratulations on your new pet. Ganz is really good at tracking down missing items when things like this happen. If a reboot doesn't fix I agree you should call them Monday. Hopefully a reboot fixes it and you can enjoy your psi this weekend.
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Old 12-18-2010, 04:10 PM   #7
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Default Re: Anyone got any ideas on what should I do?!

You should restart your computer,and check if its there,If it is not call Ganz Monday when they are in.
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Old 12-18-2010, 04:17 PM   #8
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Default Re: Anyone got any ideas on what should I do?!

Restart your computer,or call ganz,they will fix it,or maybe you can just clear your cookies.
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Old 12-18-2010, 04:20 PM   #9
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Default Re: Anyone got any ideas on what should I do?!

Contact ganz. i hope you can get your item
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Old 12-18-2010, 06:08 PM   #10
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Default Re: Anyone got any ideas on what should I do?!

Thanks for the help everyone, I did a few things and even cleared my catch. I well contact Ganz on Monday.
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