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Old 08-02-2008, 06:47 PM   #1
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Default Unanswered: Anyone else having troubles registering their manatee?

Both my daughter & I bought manatees today, but when we tried to register them, we both got an error saying that the code was wrong. Has anyone else had this problem?
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Old 08-02-2008, 06:52 PM   #2
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Default Re: Anyone else having troubles registering their manatee?

I would call Ganz or email them
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Old 08-02-2008, 06:55 PM   #3
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Default Re: Anyone else having troubles registering their manatee?

i just got 1 to and my parents might RETURN it because its not working.we would call ganz but we dont know their number please HELP ME!
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Old 08-02-2008, 07:20 PM   #4
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Default Re: Anyone else having troubles registering their manatee?

I called today & they have a message saying that any questions about WW, you need to send an e-mail to support@webkinz.com. I'm going to send an e-mail, but I was curious if there was anyone else who has been having troubles as well.
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Old 08-02-2008, 07:28 PM   #5
ishes do come true!
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Default Re: Anyone else having troubles registering their manatee?

I registered mine this morning and my sister registered hers this afternoon (on different computers) and neither of us any any problems.

I'm sorry that you are having trouble! Hopefully Ganz will fix it for you quickly!! Good luck
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Old 08-02-2008, 07:29 PM   #6
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Default Re: Anyone else having troubles registering their manatee?

idk... u r so lucky u all got manatees i really want one i just hope it gets fixed before i get one...
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Old 08-02-2008, 07:54 PM   #7
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Default Re: Anyone else having troubles registering their manatee?

I read a post on here saying that people were having problems with theirs. When they called ganz they were told that abunch of them were shipped out b4 their codes were entered into the system and that they should be fixed by the end of the week. Hope this helps
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Old 08-02-2008, 08:04 PM   #8
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Default Re: Anyone else having troubles registering their manatee?

View Post Originally Posted by KaileysMommy
I read a post on here saying that people were having problems with theirs. When they called ganz they were told that abunch of them were shipped out b4 their codes were entered into the system and that they should be fixed by the end of the week. Hope this helps
Thank you for letting me know, I really appreciate it!
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Old 08-03-2008, 06:56 AM   #9
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Default Re: Anyone else having troubles registering their manatee?

ya same thank you SO MUCH!!!!!
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