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Old 10-05-2009, 07:35 AM   #11
e are wacky!
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Default Re: Anyone else having this problem?

I am having the same problem with one of my accounts. I have logged off and logged on several times. I have cleared cache. I am only getting the top line of the Task Bar also. It is driving me crazy.
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Old 10-05-2009, 07:55 AM   #12
Kafeebunny
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Default Re: Anyone else having this problem?

Yep, there's another thread about this. Hopefully someone will make a glitch report so Ganz knows what's going on.

Good luck!
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Old 10-05-2009, 07:55 AM   #13
hereDoIPutAllThe
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Default Re: Anyone else having this problem?

My DD's account is doing the same thing...

Employment office wiped
Gems all gone
Magical forest wiped
To Do menu sometimes works

Who knows what else is gone bad...I will be calling Ganz this morning.
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Old 10-05-2009, 10:53 AM   #14
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Default Re: Anyone else having this problem?

Okay, I just got off the phone with Ganz. When I gave them my account name, they said I am on a "server that is having problems right now." She said they were hoping to have it fixed today or maybe tomorrow. I have been having most of the same weird things happening that I've been reading others have had. The question is....will everything be restored back to normal?
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Old 10-05-2009, 10:59 AM   #15
siroscar
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Default Re: Anyone else having this problem?

I am having major issues too. I don't know how to tell what server your account is on but curio shop, jobs, acadamy are all acting as if I am a new account. That's if it will log on at all. I get green screen 90% of the time. Once in a while it will pretend it's loading and look like it's done and then the message I am sorry we can't connect to WW... appears and lo and behold I get logged off. I feel like I should call but I don't feel they will do anything.
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Old 10-05-2009, 11:54 AM   #16
icked Webbies
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Default Re: Anyone else having this problem?

View Post Originally Posted by joshgrobanfan
Okay, I just got off the phone with Ganz. When I gave them my account name, they said I am on a "server that is having problems right now." She said they were hoping to have it fixed today or maybe tomorrow. I have been having most of the same weird things happening that I've been reading others have had. The question is....will everything be restored back to normal?
Thanks for filling us in..."having problems" is a total understatement...

Ganz Ganz Ganz...It's a MEGASUPERDEEDUPERGYNORMOUS Problemo!

I'm awarding Ganz with the "understatement award."

Click the image to open in full size.
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Old 10-05-2009, 11:55 AM   #17
Back in School!
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Default Re: Anyone else having this problem?

siroscar, it's a bit hard to describe because I'm not somewhere where I can log on, but iirc, when you've signed in, look at the bottom left of your browser (that's where it displays on both IE and FF, may be different on other browsers). The address the site is working on will be displayed there. It'll go through a couple of changes as things load, but at one point you'll see something that includes wapi# and that's the server, if I understand these things correctly. Currently Wapi12 is having major issues.
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Old 10-05-2009, 11:56 AM   #18
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Default Re: Anyone else having this problem?

I have had the same problem too. But everything in my dock doubled.. I wish we could keep it that way but it is a glitch, so please~Ganz~ fix it!
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Old 10-05-2009, 12:07 PM   #19
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Default Re: Anyone else having this problem?

Yes I am haveing trouble too. I have been working so hard to get my gems up so I can go see Doug and today...THEY ARE ALL GONE...NOT A ONE!!!
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Old 10-05-2009, 01:12 PM   #20
siroscar
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Default Re: Anyone else having this problem?

View Post Originally Posted by JuniperBerry
siroscar, it's a bit hard to describe because I'm not somewhere where I can log on, but iirc, when you've signed in, look at the bottom left of your browser (that's where it displays on both IE and FF, may be different on other browsers). The address the site is working on will be displayed there. It'll go through a couple of changes as things load, but at one point you'll see something that includes wapi# and that's the server, if I understand these things correctly. Currently Wapi12 is having major issues.
Thank you JuniperBerry. I'll check when I try again.
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