| 04-10-2008, 10:34 AM || #10 |
Join Date: Apr 2008
| | Re: Anyone else having this problem?
Hi, My name is Dionne and I am new to this site. I found out about it by searching for solutions to the problems I have been having. My daughter got a couple of Webkinz for Christmas. we logged one on then and then the other on at Easter. She got another one at the end of March. We logged it on, too. My son got one in March and we set up his account. All was going great until this past weekend. My daughter's account started "freezing up" at the login screen. My son's was still working properly. Yesterday around lunch, it tanked, too. I can get to the site, type in usernames & passwords, access the "Adopt a New Pet" or "Change Password" sites, but it just sits there when I hit "Begin Playing". The browser shows "transferring data from 220.127.116.11", but nothing ever happens. I have cleared my cache, disabled real player, lowered my security from medium high to medium, updated my adobe flash, ran my McAfee scan looking for "bugs", tried IE7, Firefox, & Netscape. Nothing is working. I have also emailed Customer Support repeatedly and they have responded with a promise to call me and fix this. They just are not working fast enough for my 5 year old. Any suggestions out there??????
Thanks to anyone who can help and I am very impresses with your site/community here.:rdr:
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