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Old 10-20-2010, 04:28 PM   #1
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Question Answered: Anyone else have a problem with Asian accounts loading

I was on my Asian accounts earlier today without any problem.

I just tried to log into them to enter them in the stadium competition, and all I get is either the green screen, or it will partly load so I can see the pet, but then the rest is a green screen and the "Things to do" menu doesn't work--nothing works.

All of my American accounts are okay--I just logged into all of them and entered the competition.
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Best Answer - Posted by april1013
Same here! My Asian account isn't working. Same thing is happening to me. Partial load and then green screen. My American account is fine as well...just Asian won't work.
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Old 10-20-2010, 04:30 PM   #2
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Default Re: Anyone else have a problem with Asian accounts loading

Same here! My Asian account isn't working. Same thing is happening to me. Partial load and then green screen. My American account is fine as well...just Asian won't work.
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Old 10-20-2010, 04:32 PM   #3
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Default Re: Anyone else have a problem with Asian accounts loading

Mine isn't working. I just tried for the first time today, so I can't verify as to when it was last working but it sure isn't now.
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Old 10-20-2010, 04:32 PM   #4
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Default Re: Anyone else have a problem with Asian accounts loading

OH! I am so glad you posted this! I thought I was going crazy! I cleared cache, tried logging in different ways. I can't log in either.
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Old 10-20-2010, 04:36 PM   #5
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Default Re: Anyone else have a problem with Asian accounts loading

Thanks for the replies!!

I just got off the phone with Customer Service. They are there until 6pm EST (about another 25 minutes). They tried 1 of my Asian accounts and they couldn't get it to load either. They have reported the problem.

If you want to call too, their number is 1-866-webkinz.
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Old 10-20-2010, 04:37 PM   #6
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Default Re: Anyone else have a problem with Asian accounts loading

I'm having the same problem... can't log on my Asian account, haven't been able to for at least a half an hour. Thanks for reporting it to Ganz, SnowCrystal. I'm glad I checked here before I wasted any more time.
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Old 10-20-2010, 04:38 PM   #7
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Default Re: Anyone else have a problem with Asian accounts loading

View Post Originally Posted by SnowCrystal
Thanks for the replies!!

I just got off the phone with Customer Service. They are there until 6pm EST (about another 25 minutes). They tried 1 of my Asian accounts and they couldn't get it to load either. They have reported the problem.

If you want to call too, their number is 1-866-webkinz.
Thanks for letting us know!
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Old 10-20-2010, 04:41 PM   #8
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Default Re: Anyone else have a problem with Asian accounts loading

I don't have an Asian account, and my American account is fine. So, I think we're discovering that it's only the Asian accounts that are acting up this evening.
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Old 10-20-2010, 04:42 PM   #9
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Default Re: Anyone else have a problem with Asian accounts loading

I just opened a glitch report about it (in case Ganz sees the glitch report before they get the report from their Customer Service reps).

Here is a link to the glitch report:

http://www.webkinzinsider.com/forum/.../#post21133820
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Old 10-20-2010, 04:49 PM   #10
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Default Re: Anyone else have a problem with Asian accounts loading

Thanks for posting. Same here. I cleared cache, cookies, etc.

I'm using Firefox so I can see in the corner of my screen that the problem seems to be with transferring data from kinzpost.webkinz.com.

Kinzpost problems again...sigh. Seems like if it's not their ad server, it's their kinzpost server...
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