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Old 02-25-2008, 10:08 PM   #1
Dar
Dar6262
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Dar is an unknown quantity at this point

Default Unanswered: Anyone else with..?

Has anyone else adopted a new pet in the last week, & when the

"Congratulations! We at Webkinz World would like to give youyou in your Bonus Gift Box this gift. Your present includes these amazing items, along with some yummy food and welcome balloon. These items have been placed in your dock."

Window opens...........

Only to see nothing & have nothing added to your dock..?!

I have had this happen when I adopted my Kangaroo (Feb 21), lil'kinz Dalmation (Feb 22), Black & White Cheeky Dog (Feb 21), lil'kinz Chihuahua (Feb 24), & Penguin (Feb 25 today)... Does anyone have any idea what's up with this problem???

I'm starting to wonder if my account is cursed to always have items disappear!!!
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Old 02-25-2008, 10:11 PM   #2
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luvwebbies is the cats pajamas!luvwebbies is the cats pajamas!luvwebbies is the cats pajamas!luvwebbies is the cats pajamas!luvwebbies is the cats pajamas!luvwebbies is the cats pajamas!

Default Re: Anyone else with..?

View Post Originally Posted by Dar
Has anyone else adopted a new pet in the last week, & when the

"Congratulations! We at Webkinz World would like to give youyou in your Bonus Gift Box this gift. Your present includes these amazing items, along with some yummy food and welcome balloon. These items have been placed in your dock."

Window opens...........

Only to see nothing & have nothing added to your dock..?!

I have had this happen when I adopted my Kangaroo (Feb 21), lil'kinz Dalmation (Feb 22), Black & White Cheeky Dog (Feb 21), lil'kinz Chihuahua (Feb 24), & Penguin (Feb 25 today)... Does anyone have any idea what's up with this problem???

I'm starting to wonder if my account is cursed to always have items disappear!!!
Nope, your account is not cursed, my friend! It's been happening to most of us, including myself.

I've read many threads on this topic, and many people have already contacted GANZ about it, and GANZ is replacing the missing exclusives.

1-866-932-5469 support@webkinz.com

ALso, GANZ has advised us not to adopt any more pets this week, since they are working to fix the problem. Good luck!
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Old 02-25-2008, 10:14 PM   #3
Cutiepie124880
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Default Re: Anyone else with..?

I just got another EBKINZ today and adopted it to my account, and I got everything I wass suppose to. But my sister adopted one and she only got what was suppose to come with it, but not the exclusive item. But maybe it's what EBKINZ you get, and which one it is. But i'm not sure.
:rdr::luvfrog:
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Old 02-26-2008, 01:42 PM   #4
Back in School!
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Default Re: Anyone else with..?

I thought that happened to me last week. Got the "Congrats" banner and then zippo. But I found when I clicked the button to get all my items from storage, there it was, right at the beginning of the dock. Got a pet in a TC pack and adopted again last night (I had no idea the problem was so bad Ganz was advising against it) and the same thing happened.

Good to hear Ganz is helping people get their missing items, though!
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Old 02-26-2008, 01:43 PM   #5
houndzila
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Default Re: Anyone else with..?

well this has nothing to do with it but i got some missing iteams to
Old 02-26-2008, 05:19 PM   #6
Dar
Dar6262
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Default Re: Anyone else with..?

Thanks for your help!!! I sent an email to support, if I don't have any news in a few days i'll give them a call.

I thought about my storage but I only have 2 items in my dock. It was just strange to not even see what I would get as an exclusive & not have it in my dock.... It was so different than when I have random items go missing...

Congrats on your free pet!! Yeah, i'll be waiting a couple of weeks before I try to adopt my other pets!!!
Dar is offline
Old 02-26-2008, 05:39 PM   #7
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Default Re: Anyone else with..?

No. I adopted my kangaroo Springer the 23rd, and I got my stuff!f
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Old 02-26-2008, 05:48 PM   #8
yorkie12
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Default Re: Anyone else with..?

there seems to be a glitch cause i adopted my collie and recived no exclusives
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