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Old 05-22-2009, 11:36 AM   #1
allthatshimmerz
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Default Answered: Is anyone able to log in to WW today?

Is WW open today or are the servers down? I've tried logging in using Exoteric's links for multiple tabs as well as the links on Ganz homepage and customer support page. It just drifts endlessly until Internet Explorer cancels navigation.
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Best Answer - Posted by smrardin
Allthatshimmerz,

You have already tried cleaning out your cache, correct? If not, the page is probably loading from a cookie downloaded during the issues. I had to actually clear mine out twice before I could get in. Once I did that it worked just fine. I have tried both IE and Foxfire and both are up right now.

When IE canceled your navigation, did you get any sort of "click here for more info" message or details on the problem? If so, give me those and I can see what I can run down for you.
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Old 05-22-2009, 11:42 AM   #2
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Default Re: Is anyone able to log in to WW today?

here's what you do. go to webkinz.com and click on the customer service tag. there is a login button there

here -> http://customerservice.webkinz.com/c.../cs_index.html

i just tried it and it worked

let me know if it doesn't work

Last edited by Emloveswebkins; 05-22-2009 at 11:41 AM..
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Old 05-22-2009, 11:56 AM   #3
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Default Re: Is anyone able to log in to WW today?

All I did was refresh.
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Old 05-22-2009, 12:04 PM   #4
rybreadboy
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Default Re: Is anyone able to log in to WW today?

I tried logging in while on Internet Explorer and it said maintenance, so I tried logging in using Firefox instead and it worked.
Hope this helps!
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Old 05-22-2009, 12:10 PM   #5
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Default Re: Is anyone able to log in to WW today?

yeah, apparently Explorer removed It works on Google Chrome!

Last edited by COWS4YOU; 05-22-2009 at 01:53 PM.. Reason: removed word
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Old 05-22-2009, 12:11 PM   #6
allthatshimmerz
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Default Re: Is anyone able to log in to WW today?

[QUOTE=Emloveswebkins;14570886]here's what you do. go to webkinz.com and click on the customer service tag. there is a login button there

here -> [url=http://customerservice.webkinz.com/cs/us_en/cs_index.html]Webkinz


Yes, I knew about this link and already tried it. Tried it again JUST IN CASE and it still doesn't work.

Last edited by allthatshimmerz; 05-22-2009 at 12:21 PM..
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Old 05-22-2009, 12:12 PM   #7
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Default Re: Is anyone able to log in to WW today?

Last night I couldn't get on, I tryed Internet Explorer and Firefox, and it didn't work. But it works now! Well, it's nice to know you're not the only one who couldn't get on!
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Old 05-22-2009, 12:18 PM   #8
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Default Re: Is anyone able to log in to WW today?

It's working for me now in Firefox - hope everyone else is able to get on!
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Old 05-22-2009, 12:19 PM   #9
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Default Re: Is anyone able to log in to WW today?

i used firefox. If you have that try to use it.
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Old 05-22-2009, 12:24 PM   #10
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Default Re: Is anyone able to log in to WW today?

Works fine for me. I don't have firefox, just IE.
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