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Old 06-25-2008, 12:23 PM   #1
please ask
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Default Unanswered: ANYONE??

Hi!! I was just logging in to webkinz world and where it says username and password it has XXXX instead it even has XXXX where other words are suposed to be. Has this happened to anyone???

~Dolly219
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Old 06-25-2008, 12:25 PM   #2
Honey2800
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Default Re: ANYONE??

OK, I was having that prob, I talked to a Ganz coustomer service rep about it.

When you get all XXXXXs on your log in screen click the red X in the top right hand corner and close that screen out. Go to back to the Webkinz welcome screen and DO NOT click the log in button.
Underneath the log in button you should see the Estore link and to the right of that a link that says "Find Your Country" click it and then click on your country.
It will reload the welcome page again.... THEN you click the log in button and all the XXXXs should be saying the proper things.

I hope that helps cause that is exactly what the Ganz customer service rep told me and it works for me when the XXXXs happen.

Last edited by Honey2800; 06-25-2008 at 12:28 PM.. Reason: misspelled word.
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Old 06-25-2008, 12:27 PM   #3
please ask
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Default Re: ANYONE??

did this happen to anyone???

---------- dolly219 added 0 Minutes and 48 Seconds later ----------

thanks for the help rep points to you

Last edited by dolly219; 06-25-2008 at 12:27 PM.. Reason: Automerged Doublepost
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Old 06-25-2008, 12:50 PM   #4
tree lover
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Default Re: ANYONE??

well...... it didnt happen to me! I guess it's just one of Ganz glitches again! I would just try again! It might work......... Hope i helped!
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Old 06-25-2008, 12:53 PM   #5
Pinkprincess525
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Default Re: ANYONE??

Sorry i haven't had that yet. But i did have the XXXX in the username and password many times but only for like 2 seconds.
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