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Old 01-21-2009, 09:15 PM   #1
Dancergirl096
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Default Unanswered: Is ANYBODY's webkinz still down?!

Hey, I've noticed that webkinz got shut down early this morning, and supposedly opened back up again. Not for me!! I'm still getting that annoying sign thing!!
Everybody is posting about all the cool new stuff, and I feel alone! Is it just my computer or what?! I've been trying all day!
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Old 01-21-2009, 09:19 PM   #2
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Default Re: Is ANYBODY's webkinz still down?!

I dont think so. I got in earlyer and it was working fine
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Old 01-21-2009, 09:22 PM   #3
Dancergirl096
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Default Re: Is ANYBODY's webkinz still down?!

Does anybody have any suggestions on what I could do? What time did you open it and it worked?
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Old 01-21-2009, 09:46 PM   #4
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Default Re: Is ANYBODY's webkinz still down?!

I sometimes have to delete the cache and cookies on my system to get it to work.
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Old 01-21-2009, 10:13 PM   #5
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Default Re: Is ANYBODY's webkinz still down?!

View Post Originally Posted by Dancergirl096
Does anybody have any suggestions on what I could do? What time did you open it and it worked?
Yes, try deleting your cashe, or try rebooting your computer. If you continue to have problems, try to contact ganz and tell them about your problems. Here is a link that has the ganz contact info in it
http://www.webkinzinsider.com/forum/...r-t247012.html
Hope this helps, and I hope you can get on soon and enjoy all the new stuff!
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Old 01-22-2009, 04:28 PM   #6
Dancergirl096
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Default Re: Is ANYBODY's webkinz still down?!

Okay, how do I delete my cashe?!! Sorry I'm not a very computer technical kind of person!
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Old 01-22-2009, 04:40 PM   #7
as here
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Default Re: Is ANYBODY's webkinz still down?!

i have no idea about clearing caches. I haven't been on WW lately so it dont know if i can get on.
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Old 01-22-2009, 04:42 PM   #8
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Talking Re: Is ANYBODY's webkinz still down?!

View Post Originally Posted by Dancergirl096
Okay, how do I delete my cashe?!! Sorry I'm not a very computer technical kind of person!
HOPE THIS HELPS, IT USUALLY DOES-go to top of browser page, click on tools then click on internet options, then click on delete all tab, then if a box comes up check it and then click ok, when it is done close your browser then restart computer and log in to your home page first and then do webkinz log in - pick language etc... this clears cache and it is important to "delete all" every week just to keep your computer from picking up bugs and to run better and faster.

**Important**You Must let each webkinz page load at it's own pace, the first time after you clear cache and stuff it must load all new information some things take a bit longer then others, especially rooms. be patient
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Old 01-22-2009, 04:49 PM   #9
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Default Re: Is ANYBODY's webkinz still down?!

It still says it's down for me. I clicked on the customer service link and it gave me the little login box from there. I haven't tried today, but it worked yesterday.
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Old 01-22-2009, 05:07 PM   #10
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Default Re: Is ANYBODY's webkinz still down?!

View Post Originally Posted by Dancergirl096
Hey, I've noticed that webkinz got shut down early this morning, and supposedly opened back up again. Not for me!! I'm still getting that annoying sign thing!!
Everybody is posting about all the cool new stuff, and I feel alone! Is it just my computer or what?! I've been trying all day!
It might just be your computer.I would suggest contacting Ganz.
Hope i helped!
lizzyxwebkinz is offline Female
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