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Old 09-16-2007, 12:14 PM   #1
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Default Unanswered: Any way to fix gliding/skating and invisible pet problems?

Yesterday, my polar bear started gliding/skating. I logged out and back in and he was still doing it. I logged back out, cleared my cache, and logged back in... didn't fix anything. Today, not only is he gliding around the room, but he disappears altogether and then reappears randomly! Does anyone know of a way to fix this? It was annoying when he was gliding, but it's REALLY frustrating when he disappears completely.
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Old 09-16-2007, 01:43 PM   #2
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Default Re: Any way to fix gliding/skating and invisible pet problems?

That is happenening to me and pretty much everyone! I hope they get this fixed! Cause everyone liked the way the webkinz walk! And sleep! There is no way to fix it ourselves
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Old 09-16-2007, 04:29 PM   #3
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Default Re: Any way to fix gliding/skating and invisible pet problems?

I've been monitoring this for a while, and it seems to happen most often on the weekends when the site is busiest. I hope it's ok Monday. I've also noticed it's more difficult to log on to WW around 4:00pm weekdays.....when kids come home from school.
It would be great to have Ganz address these issues. (fat chanch! )
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Old 09-16-2007, 04:36 PM   #4
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Default Re: Any way to fix gliding/skating and invisible pet problems?

the same thing has happened on my hippo and leopard. at least we aren't the only people. i wrote to ganz in the suggestion box, telling that others did this too! =]
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Old 09-16-2007, 05:22 PM   #5
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Default Re: Any way to fix gliding/skating and invisible pet problems?

no im sorry there is no way it can be fixed just another ganz glitch
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Old 09-16-2007, 10:12 PM   #6
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Default Re: Any way to fix gliding/skating and invisible pet problems?

Add me to the list of the frustrated with the sliding/skating glitch. Mine has been doing it for weeks and now 1 of my daughter's webkinz just started doing it today. She is going to be really upset when she sees it!

If Ganz can't fix this issue soon, it is really making me reconsider whether or not I buy more webkinz for my kids at Christmas. My kids enjoy watching their webkinz blow kisses, walk around, swim in their pool, and cuddle up for bed. Having them glide, disappear, and stiff like statues isn't fun for them.

I'd really like to see some message from Ganz acknowledging the issue and what they are doing to fix it. I've already sent an email, but I got a generic form letter back.

Anyone here at WI got any inside scoop on when/if they think they can fix this problem?
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Old 09-16-2007, 10:34 PM   #7
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Default Re: Any way to fix gliding/skating and invisible pet problems?

Thanks for all of the helpful responses! I'm sure Ganz is aware of the problem and is probably working on it. They seem to have a lot of problems, though, so I don't know if this is a priority issue or not
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Old 09-16-2007, 11:48 PM   #8
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Default Re: Any way to fix gliding/skating and invisible pet problems?

the pets on my kids accounts are skating around to i'm just waiting for it to go away on its own
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Old 09-17-2007, 01:13 AM   #9
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Default Re: Any way to fix gliding/skating and invisible pet problems?

ROFLOL yes my frogs are doing that..I thought it was rather funny actually watching them slide all around the room. My pets are jumping on the beds also. Sometimes they disappear..but they always come back. I think they are getting ready for Halloween.
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Old 09-17-2007, 06:49 AM   #10
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Default Re: Any way to fix gliding/skating and invisible pet problems?

Lol at first , I thought it was kind of amusing. Now..... Im ready for them to walk normally now There isn't a way to fix it , we just have to wait for ganz. Although- someone suggested to make an inceskating rink and watch your pets skate around to pass the time
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