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Old 11-21-2009, 12:50 PM   #1
iamawackywinner2
Webkinz :)
 
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Default Answered: Answered..Webkinz Jr. will not load.found answer from Ganz

Is anyone having this problem? We are trying to load it for my Grandson and it is not loading.

Last edited by gomommu41; 11-24-2009 at 03:43 PM..
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Best Answer - Posted by gomommu41
I called Ganz and found out that my newer Security Program, AVAST, should be listed in the Exceptions under URLs to exclude: the URL should be http://gfs*. Thad did the trick. I can now load Webkinzjr.com.
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Old 11-21-2009, 12:51 PM   #2
is finally a
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Default Re: Webkinz Jr. will not load

Try restarting your computer or clearing your cache (guide to this can be found in guide section.)
If this doesn't work, just wait it out.

Hope I helped!
krislia is offline Female
Old 11-21-2009, 02:02 PM   #3
gangnam style
Webkinz :)
 
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Default Re: Webkinz Jr. will not load

I don't know how to help you, I don't have WJr.
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Old 11-21-2009, 02:16 PM   #4
iamawackywinner2
Webkinz :)
 
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Default Re: Webkinz Jr. will not load

tried on IE a n Firefox ..Neither one will load it. I filled out help form to ganze. THANKS ALL
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Old 11-21-2009, 02:27 PM   #5
COWS4YOU
 
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Default Re: Webkinz Jr. will not load

I just loaded it up and it worked for me. I am not a FF or IE user. Is there another browser you could try?
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Old 11-21-2009, 11:06 PM   #6
iamawackywinner2
Webkinz :)
 
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Default Re: Webkinz Jr. will not load

Just tried Safari and still got the blue screen where the paintbrush goes across top and down side then stops there instead of going around the screen.. Just will not load. I have tried everything. It may be the server. This is the first time it has happened. Guess I will have call Ganz Monday.
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Old 11-22-2009, 01:14 AM   #7
LovePuppyWebbi
Guest

Default Re: Webkinz Jr. will not load

I have a netbook.....so WJ wouldn't work anyways.
Old 11-22-2009, 02:06 AM   #8
krqcmom
Gift Guru
 
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Default Re: Webkinz Jr. will not load

Is WW working for you?

You could try loading the latest version of Adobe Flash for your browser.

Clear your cache.

Reboot your PC.

Do not load anything except your browser.

Try loading WW Jr - if that doesn't work then reload Adobe Flash:

http://www.adobe.com/products/flashplayer/

Reboot and try again - good luck!
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Old 11-22-2009, 07:18 PM   #9
iamawackywinner2
Webkinz :)
 
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Default Re: Webkinz Jr. will not load

Thanks Jarrah. I will try the Flash again.

Reinstalling flash did not help.

Last edited by gomommu41; 11-22-2009 at 07:18 PM..
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Old 11-23-2009, 05:58 PM   #10
I Love My
Webkinz :)
 
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Default Re: Webkinz Jr. will not load

It was working for my younger brother this morning. Try clearing
your cache or restarting your computer. One or the other should
help to fix the problem.
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