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Old 08-07-2009, 02:30 PM   #1
Lil Kinz
ashan213 is an unknown quantity at this point

Default Unanswered: another problem

hmm when i try to go into the club house trading room it doesnt let me . . . . .anywon know what to do?
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Old 08-07-2009, 02:37 PM   #2
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Default Re: another problem

Make sure your Kinzphone is turned on.
If that doesn't help, try clearing your cache. Here is a guide ---> http://www.webkinzinsider.com/forum/...-after-534444/
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Old 08-07-2009, 04:06 PM   #3
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Default Re: another problem

Are you sure the room isn't full already? I've noticed one of the most popular rooms by far seems to be the Trading Room (or at least when it came out...)

If it's not full already, you can try refreshing the list. Usually there are some people that manage to get in at the last minute.

Otherwise, you can try clearing the cache...that actually seems to be the solution for quite a few problems these days...
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Old 08-07-2009, 04:40 PM   #4
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Default Re: another problem

I've been getting that all day

I cleared my cache this morning when I couldn't see the new Garden Theme in the W-Shop.
Once I cleared my cache, I could see the new theme...then I tried to go to the Clubhouse...ALL DAY I've been getting the blue screen after I click "Clubhouse" in the "Things to Do" Menu...then I get the "I'm sorry, the Clubhouse is closed to visitors" pop-up AND the "User in game" pop-up AT THE SAME TIME.

Aaaaarrrrggghhhh!

Must....trade....heh-heh...heh-heh....going...through....withdrawl.....
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Old 08-07-2009, 07:30 PM   #5
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Default Re: another problem

View Post Originally Posted by ldskinzkid
I've been getting that all day

I cleared my cache this morning when I couldn't see the new Garden Theme in the W-Shop.
Once I cleared my cache, I could see the new theme...then I tried to go to the Clubhouse...ALL DAY I've been getting the blue screen after I click "Clubhouse" in the "Things to Do" Menu...then I get the "I'm sorry, the Clubhouse is closed to visitors" pop-up AND the "User in game" pop-up AT THE SAME TIME.

Aaaaarrrrggghhhh!

Must....trade....heh-heh...heh-heh....going...through....withdrawl.....
I couldn't see the new garden theme last night (supposedly a day after it came out...) but I also had some issues loading the site. So I went into the Customer Service section of the site because I heard they added some forms for issues like an Adobe Flash Player message that kept showing up repeatedly. Then I saw they had the site down temporarily. I think there might have been some sort of glitch that let me get into Webkinz, but with lots of issues loading the site. I logged in today with no problem to find I could see the new garden theme. It's located in there with the Treetop items. Try looking there, because they have all the listed items by alphabetical order.

And about the Clubhouse...the Trading room seems to fill up really fast. And I think you might have been on when the site was down, or the Clubhouse might have been under construction...other than that, I can't see any reason why you can't get in. Otherwise, you probably shouldn't have cleared your cache.
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Old 08-07-2009, 07:37 PM   #6
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Default Re: another problem

The same thing has happened to me before. What you should try and do to solve the problem, is to check and make sure the trading room you are trying to enter is not full. If it's full a little error box should pop up saying something along the lines of 'Sorry this room is full...' If it's not full and you still can't get in, try switching color zones. You can do this by going to your kinzchat phone and clicking on the 'Zone' button in the lower right - hand corner. If the problem STILL persists after using both solutions listed above, try clearing your cache. You can click HERE if you don't know how to do that. If you try everything, and still are experiencing the problem, I would try contacting Ganz as it could just be a glitch on your account.In any case, good luck!

- Midnights Bliss
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Old 08-07-2009, 07:40 PM   #7
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Default Re: another problem

I've been able to get in all day, because I cleared my cache recently. Go to 'Tools' at the top of the page and click 'Clear Private Data' and select cache as one of them
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