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Old 03-02-2008, 11:01 AM   #1
meganmonkee
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Exclamation Unanswered: Another Glitch, yet AGAIN!

Okay, I just adopted my Lil' Kinz Tree Frog, and something messed up......

I opened my bonus gift box, and it was completly blank, see the photo attached....

What shoulg I do, I know I have to email ganz, but I don't know if they already have a message like that on webkinz.com

HELP!!!!

Click the image to open in full size.
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Old 03-02-2008, 11:02 AM   #2
geckogurl18
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Default Re: Lil' Kinz Tree Frog!

OH NO! Contact Ganz!
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Old 03-02-2008, 11:09 AM   #3
meganmonkee
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meganmonkee flows towards the sea of knowledgemeganmonkee flows towards the sea of knowledgemeganmonkee flows towards the sea of knowledgemeganmonkee flows towards the sea of knowledgemeganmonkee flows towards the sea of knowledgemeganmonkee flows towards the sea of knowledgemeganmonkee flows towards the sea of knowledgemeganmonkee flows towards the sea of knowledge

Default Re: Lil' Kinz Tree Frog!

Okay, by email, or phone?

---------- meganmonkee added 6 Minutes and 3 Seconds later ----------

Anybody? Please?

Last edited by meganmonkee; 03-02-2008 at 11:09 AM.. Reason: Automerged Doublepost
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Old 03-02-2008, 11:12 AM   #4
zeeba11
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Default Re: Another Glitch, yet AGAIN!

tell them what has happened and where it is by email
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Old 03-02-2008, 11:13 AM   #5
meganmonkee
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Default Re: Another Glitch, yet AGAIN!

Okay, well what is there email address (this is my first major glitch)
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Old 03-02-2008, 11:14 AM   #6
racefan442
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Default Re: Another Glitch, yet AGAIN!

same thing happened to me, when i opened the gift box, the psi was there but no exclusive, and then when i opened the bonus box, it was empty. i called and emailed Ganz on Friday and am waiting for them to call
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Old 03-02-2008, 11:14 AM   #7
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Default Re: Another Glitch, yet AGAIN!

I had the same thing happen when I adopted my yesterday, I'm going to e mail webkinz with the picture of the empty bonus box.
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Old 03-02-2008, 11:14 AM   #8
racefan442
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Default Re: Another Glitch, yet AGAIN!

support@ganz.com
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Old 03-02-2008, 11:16 AM   #9
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Default Re: Another Glitch, yet AGAIN!

yikes! surprisingly, i just adopted 5 new webkinz and there were no glitches...boy am i lucky!!!! you should contact GANZ...i think by phone would be better than email.
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Old 03-02-2008, 11:17 AM   #10
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Default Re: Another Glitch, yet AGAIN!

support@webkinz.com is another e mail address
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