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Old 01-06-2010, 05:33 PM   #1
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Angry Answered: All of my pets are stuck in their beds!

I logged on to Webkinz World today to discover that all of my Webkinz were stuck in their beds, and the only way that I could get them out was to use the map to go another room. Then I went back to their bedrooms and found their beds to be stuck in the floor so that I could not edit them.

I don't know what to do, my pets need somewhere safe to sleep tonight!!!
burntbrownie is offline Female
Best Answer - Posted by mizfit
If the previous suggestion of logging out, then logging back in did not work, you can go to the Customer Service area on Webkinz. Scroll down to I Have Something Stuck! and click on it. That should bring you where you need to be to get help.

For future reference, when you go to Webkinz login page, look below and to the left of the Log In button. You will see Customer Service. Click on that and it will bring you to the Customer Support page in the link above.
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Old 01-06-2010, 05:42 PM   #2
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Default Re: All of my pets are stuck in their beds!

All kinds of things are getting stuck recently!

Try -
Log out
Clear your temp files
Log back in

See if that fixes it.
BSW44 is offline Female
Old 01-06-2010, 07:48 PM   #3
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Default Re: All of my pets are stuck in their beds!

If the previous suggestion of logging out, then logging back in did not work, you can go to the Customer Service area on Webkinz. Scroll down to I Have Something Stuck! and click on it. That should bring you where you need to be to get help.

For future reference, when you go to Webkinz login page, look below and to the left of the Log In button. You will see Customer Service. Click on that and it will bring you to the Customer Support page in the link above.
mizfit is offline
Old 01-06-2010, 07:51 PM   #4
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Default Re: All of my pets are stuck in their beds!

I suggest relogging in. If that doesn't work clear your cache. If it still doesn't work I suggest contacting ganz. They should be able to help you.

View Post Originally Posted by mizfit
If the previous suggestion of logging out, then logging back in did not work, you can go to the Customer Service area on Webkinz. Scroll down to I Have Something Stuck! and click on it. That should bring you where you need to be to get help.

For future reference, when you go to Webkinz login page, look below and to the left of the Log In button. You will see Customer Service. Click on that and it will bring you to the Customer Support page in the link above.
Very nicely put. I suggest to do what he/she said
Gabz is offline Female
Old 01-06-2010, 07:55 PM   #5
horan's bed
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Default Re: All of my pets are stuck in their beds!

You can try calling Ganz or try logging out and logging back in, good luck!
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Old 01-07-2010, 06:08 PM   #6
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Default Re: All of my pets are stuck in their beds!

Thanks so much!!!
burntbrownie is offline Female
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