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Old 09-30-2011, 08:28 PM   #1
Webkinz :)
 
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hahohi123 is on a distinguished road

Default Unanswered: All gone...

I had a room FULL of stuff from friends. But I put about five more items in, and the next time I check they were all GONE, except for the five things I had recently put in! I Went out of the room and went back in and they were still gone! What should I do!? There were some pretty awesome stuff like an electric guitar and all this other stuff!

P.S. The items on the walls were gone too!
hahohi123 is offline Female
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Old 09-30-2011, 08:34 PM   #2
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cheekyluver makes the others go WoWcheekyluver makes the others go WoW
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Default Re: All gone...

I would clear my cache.
Sometimes my pets disappear and then they come back.
If not please contact Ganz.
cheekyluver is offline Male
Old 09-30-2011, 08:36 PM   #3
e all love
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Default Re: All gone...

So sorry this is happening to you!! I would suggest logging out and clearing your cache (If you don't know how Click HERE to find out). If that doesn't work I would suggest calling Ganz (You need to be over 18 to call, if you aren't having a parent call is a good option ) Here is a link with their contact information Contact Ganz
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Old 09-30-2011, 09:39 PM   #4
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Default Re: All gone...

Logging out usually fixes this glitch. It's happened to me loads of time.
hugged is offline Female
Old 09-30-2011, 10:31 PM   #5
ishing you Joy
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Default Re: All gone...

View Post Originally Posted by hugged
Logging out usually fixes this glitch. It's happened to me loads of time.
Freaked me out the first time it happened, but like hugged said, happens to us quite frequently.

I'm sure it will be fine.
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Old 10-01-2011, 12:27 AM   #6
marnabear
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Default Re: All gone...

It happens all the time. Just log out and back in and your things will be there. I know I panicked the first time this happened to me but all was well.
marnabear is offline Female
Old 10-01-2011, 09:55 AM   #7
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Priceless has disabled reputation

Default Re: All gone...

1] Clear your Cache and Cookies How to clear your Cache and Cookies - Webkinz Insider Wiki
2] If that doesn't work, Contact Ganz - Webkinz Insider Wiki.
Priceless is offline Male
Old 10-01-2011, 11:33 AM   #8
Garfield loves
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Default Re: All gone...

Its a minor glitch, It should come back if you log off and log back on. If that doesnt work I would suggest contacting Ganz. It happened to me before, my items didnt come back right away but within an hour all my items were back. I hope eveything returns normal for you.
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Old 10-01-2011, 02:17 PM   #9
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hahohi123 is on a distinguished road

Default Re: All gone...

Thank you! That is a big help! I'm logging on right now, so let's find out if it's still there. I'll post later to see if it worked!
hahohi123 is offline Female
Old 10-01-2011, 04:39 PM   #10
T9850
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Default Re: All gone...

Did you give out your password or a hint of it?
T9850 is offline Male
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