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Old 03-06-2012, 08:29 AM   #1
Call me Elf
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Default Unanswered: Album Trouble

I am having trouble with my albums. I try to upload a picture and it says that it's too big, even though my picture is much smaller than the maximum size. Can anyone give me some suggestions on what I should do? I really need to upload some pictures for some WNTMs I'm in. Thanks a bunch!
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Old 03-06-2012, 08:48 AM   #2
Kafeebunny
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Default Re: Album Trouble

Try using tinypic.com and selecting "website/email" size. Then you can be assured the picture will fit.

If you continually have trouble with the albums, could you see about posting or PMing your picture?

Good luck!
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Old 03-06-2012, 09:56 AM   #3
ShootingStars•°˜”° ҉
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Default Re: Album Trouble

My guess is the KB must be too big. The length x width are OK, but not the KB.

I can resize it for you if you'd like.
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Old 03-06-2012, 10:03 AM   #4
ell I'm Michele ♥
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Default Re: Album Trouble

I was just having this same problem last night, which surprised me as I've never had troubles uploading my ponies before. And yes, it's the KB. So woo! Time to take 90+ ponies to GIMP again. xD
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Old 03-06-2012, 03:42 PM   #5
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Default Re: Album Trouble

View Post Originally Posted by mickey26
My guess is the KB must be too big. The length x width are OK, but not the KB.

I can resize it for you if you'd like.
View Post Originally Posted by dancerchick914
I was just having this same problem last night, which surprised me as I've never had troubles uploading my ponies before. And yes, it's the KB. So woo! Time to take 90+ ponies to GIMP again. xD
Thank you both for your help. There's one thing I don't get: these are the same size as other pictures I've uploaded in the past. How, then, could they have a bigger KB? I don't get it.

Update: Ok, I think this is probably WI recovering from the server change yesterday. I just tried to upload a picture that I already have in my albums (so I know it's not too big), and it says that it's too big. Thanks everyone for your advice.

Last edited by ElfLover; 03-06-2012 at 03:42 PM..
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Old 03-06-2012, 03:56 PM   #6
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Default Re: Album Trouble

View Post Originally Posted by ElfLover
Thank you both for your help. There's one thing I don't get: these are the same size as other pictures I've uploaded in the past. How, then, could they have a bigger KB? I don't get it.

Update: Ok, I think this is probably WI recovering from the server change yesterday. I just tried to upload a picture that I already have in my albums (so I know it's not too big), and it says that it's too big. Thanks everyone for your advice.

"Recovering" is not an accurate diagnosis. Please e-mail me a copy of the image to admin@webkinzinsider.com and I'll have a look into it.
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Old 03-06-2012, 04:01 PM   #7
elcome aboard
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Default Re: Album Trouble

I am not sure this is related but I tried to change my avvie earlier and had a problem with sizing too (which is why it hasn't changed)! I was given a message saying the image had to b 125 by 125 which is really small and that it couldn't resize the image for me ! I will go look for the message....
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Old 03-06-2012, 04:03 PM   #8
Call me Elf
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Default Re: Album Trouble

View Post Originally Posted by Justin
"Recovering" is not an accurate diagnosis. Please e-mail me a copy of the image to admin@webkinzinsider.com and I'll have a look into it.
Emailing you now. Thanks in advance for your help.
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Old 03-06-2012, 04:04 PM   #9
elcome aboard
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Default Re: Album Trouble

Here is the message I got when trying to upload a new avie:
vBulletin Message
The Dimension limits for this filetype are 125 x 125. We were unable to resize your file so you will need to do so manually and upload it again. Your file is currently 362 x 300.

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Old 03-06-2012, 04:06 PM   #10
rleong
 
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Default Re: Album Trouble

View Post Originally Posted by COONYCOON
Here is the message I got when trying to upload a new avie:
vBulletin Message
The Dimension limits for this filetype are 125 x 125. We were unable to resize your file so you will need to do so manually and upload it again. Your file is currently 362 x 300.


Ok, that's helpful actually! Let me try something.
Justin is offline Male
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