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Old 02-28-2010, 02:52 PM   #11
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Default Re: AHHHHHHHHHH!!!!!

That's no good... That actually happened to me once a long time ago, but I didn't care much for what was in the room. But that's too bad ):
Izick is offline Male
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Old 02-28-2010, 03:59 PM   #12
Gifted
 
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Default Re: AHHHHHHHHHH!!!!!

Terrible!!!!!!!!!!!!!
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Old 02-28-2010, 04:01 PM   #13
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Default Re: AHHHHHHHHHH!!!!!

I'm so sorry about that. You should change your password in case someone got onto your account. I hope it was a glitch and you get everthing back.
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Old 03-01-2010, 01:00 PM   #14
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Default Re: AHHHHHHHHHH!!!!!

What a disaster! But as others have noted if the Wallpaper is gone too it isn't that someone has hacked your account.

Go to: [url=http://customerservice.webkinz.com/cs/us_en/csg.php]Webkinz
  • Select Comments & Suggestions (the bottom option)
  • Select 'Our Question does not Appear'
  • Fill in the form explaining your problem.
My experience with similar problems is 75% of time they will just fix it, the other 25% of time they will email a phone number and ask you to call.

Last edited by JustDad; 03-01-2010 at 01:05 PM..
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Old 03-01-2010, 01:37 PM   #15
oot!
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Calciferia is a name known to allCalciferia is a name known to allCalciferia is a name known to all

Default Re: AHHHHHHHHHH!!!!!

I've had the same problem. I just about died! But when I logged in the next day, everything was back.

I'm sure it's just a glitch, don't worry
Calciferia is offline Female
Old 03-01-2010, 01:50 PM   #16
PEEP!
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Default Re: AHHHHHHHHHH!!!!!

That has happened to me before. I did panic but after logging out clearing my cashe then restarting my computer it was back.
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Old 03-03-2010, 12:38 PM   #17
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Default Re: AHHHHHHHHHH!!!!!

This has happened to me as well. I was horrified because it was my Storage Room with all of my favorite items that I hadn't gotten a chance to make a room with. I logged out once and only the walpaper was still there. I logged back out and then logged back in and all of my items where there. I suggest you do the same. If you still can't find your items, you should go through your Kinz Chat phone and search for a username you don't know of. If you find one, call Ganz and let them know the account name so they can close down the account. I hope you get your items back!
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