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Old 12-22-2009, 05:57 PM   #1
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Exclamation Answered: Ahhhh! All my items are gone!!!!

Ok, I went in to my Cafe with my bulldog and, I decided I was going to change pets. So, I put my bulldog in his room and I came back with a different one and.................
ALL MY ITEMS WERE GONE!

Except for a fridge! HELP!!!
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Best Answer - Posted by bamboobreak
Oh no! That has happened to me too. Actually, I have had this glitch happen to me twice. Go to a diferent room, log out, and then log back in. That usually works. Oh and one tip - don't place any items in the empty room, or, the items that were there before will disappear as well.
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Old 12-22-2009, 05:59 PM   #2
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Default Re: Ahhhh! All my items are gone!!!!

Wow! That's pretty crazy. I hope this glitch gets fixed for you soon! I bet it's just a temporary thing, but if you've truly lost a few valuable things, I suggest calling/contacting GANZ. I've never had this happen before, but I sure hope it never does! I'm sure you're very upset, but I assure you, it'll be fixed soon!

=] Taylor
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Old 12-22-2009, 06:03 PM   #3
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Default Re: Ahhhh! All my items are gone!!!!

Oh no! That has happened to me too. Actually, I have had this glitch happen to me twice. Go to a diferent room, log out, and then log back in. That usually works. Oh and one tip - don't place any items in the empty room, or, the items that were there before will disappear as well.
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Old 12-22-2009, 06:04 PM   #4
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Default Re: Ahhhh! All my items are gone!!!!

View Post Originally Posted by taylorswift1
Wow! That's pretty crazy. I hope this glitch gets fixed for you soon! I bet it's just a temporary thing, but if you've truly lost a few valuable things, I suggest calling/contacting GANZ. I've never had this happen before, but I sure hope it never does! I'm sure you're very upset, but I assure you, it'll be fixed soon!

=] Taylor

Ok, I'll try emailing them. In fact, I did lose a couple of valuable items. I lost my Estore Tree. IT WAS 5 BUCKS! I know that's not a lot but, I paid for something that wasn't real!
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Old 12-22-2009, 06:04 PM   #5
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Default Re: Ahhhh! All my items are gone!!!!

Wow! How scary! Try this:
1. Go to a different room and come back.
2. Log out, change your password.
3. Log back in and see if they're there
4. If they're still missing, restart your computer
5. Clear your cookies and cache
6. Log back in and see if they're there
7. If they're not, contact GANZ. Try to remember all the items that were in the room.

Good luck! As someone else said, don't put any new items in the room.
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Old 12-22-2009, 06:05 PM   #6
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Default Re: Ahhhh! All my items are gone!!!!

View Post Originally Posted by bamboobreak
Oh no! That has happened to me too. Actually, I have had this glitch happen to me twice. Go to a diferent room, log out, and then log back in. That usually works. Oh and one tip - don't place any items in the empty room, or, the items that were there before will disappear as well.

Thanks, I'll try that right now.
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Old 12-22-2009, 06:06 PM   #7
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Default Re: Ahhhh! All my items are gone!!!!

That is weird! I would try to refresh your page. If that doesn't help, I would call Ganz.
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Old 12-22-2009, 08:07 PM   #8
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Default Re: Ahhhh! All my items are gone!!!!

It's all fixed. Thanks everyone for your help!
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