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Old 03-04-2008, 02:53 PM   #11
Webkinz :)
cafechip is an unknown quantity at this point

Default Re: ahh!! where is my exclusive?

oh great! thanks for the phone numbers! i will call this afternoon!!!
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Old 03-04-2008, 02:57 PM   #12
chubchub loves Cake
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Default Re: ahh!! where is my exclusive?

Good luck with your phone call they got back to me within 2 days.
They were very helpful and we got back our
lost exclusive.
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Old 03-05-2008, 07:07 PM   #13
Puff is a
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Default Re: ahh!! where is my exclusive?

I ahd the same thing happen to me I e-mailed Ganz though ,but they still havent gotten back to me.
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Old 03-05-2008, 07:42 PM   #14
cupcakey12
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cupcakey12 is on a distinguished road

Default Re: ahh!! where is my exclusive?

Are you always supposed to get an exclusive item when you adopt a new pet?

I only got an exclusive gift when I adopted 1 of my 3 webkinz.
cupcakey12 is offline Female
Old 03-05-2008, 10:06 PM   #15
arcain
Webkinz :)
 
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arcain is an unknown quantity at this point

Default Re: ahh!! where is my exclusive?

once i adopted my duck and did not get a bonuse gift:kanga:
proud owner of 58 webkinz and conting :gwolf:
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Old 03-05-2008, 11:46 PM   #16
duchess1979
Gift Trainee
duchess1979 is an unknown quantity at this point

Default Re: ahh!! where is my exclusive?

Good luck- when I contacted Ganz about problems, they were most UNhelpful. Pretty frustrating... I have a pretty long list of problems we've had on all 3 of our accounts.
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Old 03-06-2008, 01:48 PM   #17
Hmm
Eliphalet
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Default Re: ahh!! where is my exclusive?

I also had this problem with the adoption of my gorilla on March 4th. I've got an email into Ganz, but I will definitely try one of the phone numbers and see what I can get.

Hmm
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Old 03-06-2008, 02:36 PM   #18
emerald195
Webkinz :)
 
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emerald195 will become famous soon enough

Default Re: ahh!! where is my exclusive?

View Post Originally Posted by cupcakey12
Are you always supposed to get an exclusive item when you adopt a new pet?

I only got an exclusive gift when I adopted 1 of my 3 webkinz.
You are suppose to get an exclusive every time you adopt a new webkinz.
emerald195 is offline Female
Old 03-06-2008, 03:02 PM   #19
1mellybelly
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1LILSWEETPEA is on a distinguished road

Default Re: ahh!! where is my exclusive?

I emailed ganz regarding a problem with one of my adoptions. It took them weeks to even reply to the problem. Than it took even longer for them to fix it. Emailing them is such a waste of time.
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Old 03-06-2008, 03:57 PM   #20
Sokka
Guest

Default Re: ahh!! where is my exclusive?

You need to contact Ganz about it. They should fix your problem. I hoped I helped.
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