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Old 03-04-2008, 09:06 AM   #1
Webkinz :)
cafechip is an unknown quantity at this point

Default Unanswered: ahh!! where is my exclusive?

okay... i am really confused on this one. i adopted a duck and black poodle last evening. i adopted the duck first and when i got to my room to open up my package, i got the pond bathtub thing and the food that comes with the duck. i did not get an exclusive!! i looked in my dock to see if it just went straight there, and nothing! there was even a blank spot when i opened the package.. i don't understand!! i adopted the poodle and had no problems. i got everything that i was suppose to. is there something that i can do to get my exclusive that should have came with my duck? or is this a lost cause? thank you in advance to those that reply!!


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Old 03-04-2008, 09:09 AM   #2
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Default Re: ahh!! where is my exclusive?

good question tht never happened to me before!
once or twice tht the extra gift they didnt give me!
Call or email ganz!tht would work
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Old 03-04-2008, 09:55 AM   #3
Webkinz :)
cafechip is an unknown quantity at this point

Default Re: ahh!! where is my exclusive?

okay... thanks! this has prob been in another thread, but what is ganz phone number?
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Old 03-04-2008, 10:16 AM   #4
Crayola
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Default Re: ahh!! where is my exclusive?

yeah i have no clue? i just wouldnt download pets for a little bit until you know they fixed it. and as beagle 00cc said with the extra box you may not even get an exclusive (i wonder if thats a glitch too)
Old 03-04-2008, 11:18 AM   #5
drfdog
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Default Re: ahh!! where is my exclusive?

I didn't get a potm item with my lil pig. I called ganz. hopefully, they'll do something about it. Here are the numbers that i have : 1800-724-5902 or 1-866-932-5469. Good luck!
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Old 03-04-2008, 11:22 AM   #6
Littlex3red
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Default Re: ahh!! where is my exclusive?

ganz is aware there are problems with getting the extra gifts...
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Old 03-04-2008, 12:06 PM   #7
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Default Re: ahh!! where is my exclusive?

yes call the # u might get the nachine put leave a message and they will get back to u
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Old 03-04-2008, 12:39 PM   #8
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Default Re: ahh!! where is my exclusive?

I adopted the lil pig and penguin and i didn't get a exclusive item.
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Old 03-04-2008, 12:44 PM   #9
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Default Re: ahh!! where is my exclusive?

My last 2 adoptions didn't get their exclusives, either. I called Ganz and am waiting for a response. I have other webkinz waiting to be adopted but I will not do so until I hear from Ganz. I want my exclusives, darnit!
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Old 03-04-2008, 12:47 PM   #10
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Default Re: ahh!! where is my exclusive?

I called and left a message at Ganz. We adopted the lil pig and did not get our POTM item. I really feel sorry for the people who do not know you can call and get the missing items.
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