Rare times in local KT. Place your mouse over times and items for time conversions and info.
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I would email Ganz- they don't take phone calls anymore unless you have a customer service number from an email. And just list as many facts as you can remember, and if it happens again try to take a screen shot of it.
You need to phone Ganz and tell them exactly what happened. This is horrible if it can happen to you, it will happen to others. Do you by chance have a firewall you can put up? or a pop up blocker? These 2 programs may help you as well. Especially if it is your computer.
Today I figured out that the icons were coming across as text, so that explains a little bit. Another player today asked if I wanted to go outside. I can't find THAT line in the Kinzchat list. I sent an email to Ganz last night, but I think I will give them a call now.
My daughter has all her pets swimming and jumping on the trampoline right now. Try the dock actions while they're jumping. It's hilarious.
I just tried calling, and Me2Me2 is right: They don't take phone calls anymore. The Webkinz phone number has been changed and no forwarding number is available.
Oh my goodness....That's scary! My son loves to play in the tournament arena and I certainly don't want him running into that issue.
Be certain that you are calling the correct phone number. I just called to check that it is still working and it is. You have to listen thru the entire message...even after is specifically says that you can't leave a message....Keep listening because you CAN leave them a voice message at the very end of the recording. The correct number is 1-866-WEBKINZ (1-866-932-5469).
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