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Old 03-02-2012, 06:06 PM   #1
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Default Unanswered: Adventure park won't let me in the garden room to see the lorax?

So I called ganz to have them forward me through the video quests and got one prize, but for the where's the bear one I can't get back into the garden room to see the lorax to move on to the link'd challenge quest. These quests will be gone by monday and ganz is already closed for the day so what do I do?
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Old 03-02-2012, 06:17 PM   #2
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Default Re: Adventure park won't let me in the garden room to see the lorax?

Oh dear that's no good!

Try clearing your browser history after logging out and see where that gets you

Keep us posted as we are better at solving things than Ganz lol
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Old 03-02-2012, 06:34 PM   #3
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Default Re: Adventure park won't let me in the garden room to see the lorax?

nope still locked.
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Old 03-02-2012, 06:37 PM   #4
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Default Re: Adventure park won't let me in the garden room to see the lorax?

Have you tried a different browser?
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Old 03-02-2012, 06:38 PM   #5
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Default Re: Adventure park won't let me in the garden room to see the lorax?

I was going to try that next. Good news is out of my three accounts that is the only one that is doing that so if I don't finish the quest it won't be a big deal for me, but i'm going to go try firefox.
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Old 03-02-2012, 06:44 PM   #6
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Default Re: Adventure park won't let me in the garden room to see the lorax?

Oh so its the usual Webkinz fault!!! If it is working on the other accounts then its not a browser issue.

Can't really help you as its not our side its server side but Webkinz seem to think its not! Grrrr

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Old 03-02-2012, 06:50 PM   #7
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Default Re: Adventure park won't let me in the garden room to see the lorax?

Thank you for trying to help. It didn't work on firefox or google chrome so I'm just going to be fine with not finishing the quest
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Old 03-03-2012, 06:06 AM   #8
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Default Re: Adventure park won't let me in the garden room to see the lorax?

This same exact thing happened to me after Ganz forwarded me through the video and I called them and they unlocked it for me. Even though it will be over by Monday, if you call they may just go ahead and give you the prize. They had to do that on 3 of my accounts because of the video not playing. Good Luck!
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Old 03-03-2012, 09:12 AM   #9
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Default Re: Adventure park won't let me in the garden room to see the lorax?

when I called to have them do the videos, the rep said something about if they did "x" the gate to the garden park would have a chain across it and I couldn't get back in to do the next step, so they had to do "y" so that it would still work. sound like your rep messed up! Call them on Monday and they should give you the prize since they caused the problem(s). good luck.
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Old 03-04-2012, 09:46 AM   #10
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Default Re: Adventure park won't let me in the garden room to see the lorax?

I'm sorry that you've been having this problem! I think you should go to the tournament arena and look for that little adventure park sign. Click that. And it SHOULD lead you to the game. If not, try using Internet explorer. I believe it has the best luck with the Adventure Park Quests.

Good luck & have a nice day!
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