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Old 02-15-2012, 07:54 PM   #1
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Default Unanswered: Adventure park lorax video

The Lorax video challenge doesn't work.

On firefox it says content unavailable. On chrome, the video plays but there are no questions to answer.
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Old 02-15-2012, 07:57 PM   #2
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Default Re: Adventure park lorax video

Make sure you clear your cache and then try again. If that does not work try restarting your computer. I had trouble the first time even after I cleared cache but after I restarted my computer it works every time for me.
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Old 02-16-2012, 07:23 PM   #3
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Default Re: Adventure park lorax video

Sorry to hear that! I have almost the same problem except that the video challenge does not work at all for me! You can try contacting ganz with this link:Contact Us
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Old 02-16-2012, 08:02 PM   #4
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Default Re: Adventure park lorax video

i cant get the video to play. i have tried three different browsers and shut down and restarted computer but still wont work.

one of my accounts is not showing it working at all. but the one that is working gave me 75 digs.
so i dug every hill there is. got 2 Unicycle helmets, 3 silver tiaras, 1 animal totem pole, 2 truffula tree paintings and 3 robot flowers. got a little bit cash.

guess i will have to wait for one of the browsers to play the video.
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Old 02-16-2012, 08:05 PM   #5
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Default Re: Adventure park lorax video

There are apparently no questions to answer on the bear Lorax quest. You watch the clip and then move on. The video with questions is on the other Lorax quest.
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Old 02-16-2012, 08:08 PM   #6
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Default Re: Adventure park lorax video

Day 2 of trying and the quest still won't work for me. I've cleared cache, restarted, still nothing. The clip plays, the questions appear, I can answer the questions, but nothing happens after I answer the 3rd question...
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Old 02-17-2012, 12:33 AM   #7
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Default Re: Adventure park lorax video

I too cannot get this to work for me. I watch the two videos and then get a blank video screen. It looks like he does give her the tree seed and then nothing. No prompt to move forward. And I am still being told to see Lorax and watch the video, which I have already done. I have cleared my cache and restarted my computer numerous times. This is happening on 2 of my accounts and I will now attempt to try on my other two accounts. I am so frustrated and will try to call Ganz tomorrow. So frustrating................
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Old 02-17-2012, 01:25 AM   #8
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Default Re: Adventure park lorax video

I can't even get into the garden...it won't load no matter what I do
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Old 02-17-2012, 05:16 PM   #9
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Default Re: Adventure park lorax video

it isn't available in my region/country and the continue button doesn't work....
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Old 02-17-2012, 05:23 PM   #10
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Default Re: Adventure park lorax video

i need help completing the winter treasure hunt.i have done the poll and the survey and i cannot find the next clue or get the next clue screen to pop up anywhere.i have already given up on this once and am now asking for help, i would hate to lose the cafe table. what am i doing wrong.helpful advice would be much appreciated. thanks so much, lynneyjean
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