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I'm sorry if this has been posted and/or answered before but I couldn't find it. I was wondering if anyone knows if the problem with the adoption screen showing what you received with your adoption gift box has been corrected by Ganz. The last pet I adopted was in late January and when I opened the gift box it shows the screen, but the items received are blank. Just wondering if anyone can confirm that this has been fixed so I can adopt other pets. Thanks and sorry if this is in the wrong location.
Hi, This could be a glitch that is affecting you. I would contact Ganz. They will look into it and fix the issue for you. Here is a link that might help :Contact Ganz - Webkinz Insider Wiki) Good luck!!!
This issue is not just you and no it has not been fixed.
I have this problem on all 8 accounts.
I adopted 3 this week on 3 accounts and I was not able to see what I got, but it puts the gifts up front of the section. Like if it was a furniture item, they are the first items in the furniture section before you log off again. And if it is an object it is the first item in the objects. Sometimes though I have one already so it doesn't work out that way if you get one you already had. So I could tell what I got in them, but I would really like to see them in the screen when it comes up
This has been happening for a while. It is a glitch, and occurs on everyone's account while adopting a new Webkinz pet. But, I don't believe it happens with Signature pets. Whether that's on purpose, I don't know. You will still get your items. They will be on your dock. If you haven't gotten your items from storage, you won't be able to find them as easily.
Anyway, have fun adopting your pet! Don't worry, it will be okay for you to adopt your pets.
It's been happening to me too. Yesterday I adopted my 2 new Chichi Chihuahuas & didn't see anything in the boxes. The items were in my dock. I'm going to ask my mom to call Ganz tomorrow & see what they say. I am going to adopt my Love Spaniel tomorrow on V Day & I'll see what happens. suzee
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