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Old 10-09-2008, 02:13 PM   #11
MsRockStarr
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Exclamation Re: Adoption Certificates

View Post Originally Posted by nustacy1
Hi! My daughter prints out all of her ado0ption certificates and keeps them in a binder. So, I went to catch up on this today since our printer has been broken for awhile. When I printed them out, the whole certificate was black except for the picture of the animal? Anyone have any ideas how to fix this problem or is it just a temp. problem?
Thanks!
It is a glitch with Ganz (yet again)..... I just got off the phone with them and they know about the problem too... it is on their high priority list to fix.

I had tried to print out the certificate from 3 different computers and printers, and ALL 3 it happened to .. so it is NOT a computer/printer problem.

*I thought I posted about this prblem this past weekend ... guess my post did not go through*
Mom2MsKitty is offline Female
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Old 10-09-2008, 02:16 PM   #12
I want to be a
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Default Re: Adoption Certificates

Have you tried taking a screenshot of it and then printing it out through a graphics editor? That would bypass any glitches on the WW side.
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Old 10-09-2008, 04:17 PM   #13
derrie100
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Default Re: Adoption Certificates

View Post Originally Posted by nustacy1
Hi! My daughter prints out all of her ado0ption certificates and keeps them in a binder. So, I went to catch up on this today since our printer has been broken for awhile. When I printed them out, the whole certificate was black except for the picture of the animal? Anyone have any ideas how to fix this problem or is it just a temp. problem?
Thanks!
It's the site, your best bet would be to take a screen shot of it, crop it, then print it.
Derrie is offline Male
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