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Old 07-11-2011, 08:27 PM   #1
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Default Unanswered: Adoption Center not working!!!!

I've been trying and trying to adopt my new webkinz, but the adoption center keeps freezing up. The rest of WW is working for me. What should I do?
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Old 07-12-2011, 12:37 AM   #2
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Default Re: Adoption Center not working!!!!

Have you tried a different browser?
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Old 07-12-2011, 12:37 AM   #3
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Default Re: Adoption Center not working!!!!

View Post Originally Posted by GoldenPuppy
Have you tried a different browser?
Yes try a different broswer. Or clear your cache.
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Old 07-12-2011, 01:34 AM   #4
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Default Re: Adoption Center not working!!!!

It may be too much for your computer to handle, try a different computer
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Old 07-12-2011, 11:35 AM   #5
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Default Re: Adoption Center not working!!!!

I am sorry this is happening to you. But I would try tomorrow to adopt your webkinz if it continues not to work try what others have said if it then continues not to work call Ganz. I hoped this helped!
Good luck
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Old 07-12-2011, 12:34 PM   #6
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Default Re: Adoption Center not working!!!!

View Post Originally Posted by GoldenPuppy
Have you tried a different browser?
View Post Originally Posted by Quack Quack
Yes try a different broswer. Or clear your cache.
These are both good advice that you could use to help. Sometimes freezing up is the cause of having either, 1] a slow computer or 2] having a full network.

To clear your cache, I reccomend this guide (It even has what a cache is!! ): http://www.webkinzinsider.com/forum/...en-you-484257/

It states:
Quote:
How do I clear my cache?

This is actually pretty simple.

For Firefox 2.1 and later, all you need to do it go into Tools, click "Clear Private Data", make sure "Cache" is checked, and click "Clear Private Data".

For Internet Explorer 7 and later, go to Tools, Internet Options, under "Browsing History", click "Delete..." and make sure "Temporary Internet Files" is checked. Then, click "Delete"

For Safari, click "Safari", and "Empty Cache".

But, there is a better and more efficient way than doing this manually...making it automatic upon closing the browser.

To do this in Firefox, go to Tools, Options, Privacy, under "Private Data", click "Always clear my private data when I leave Firefox", then click "Settings...", and make sure "Cache" is selected.

For Internet Explorer, go to Tools, Options, and select "Delete Browsing History on exit".
Hopefully it will work and you can adopt your cute new webbie.
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Old 07-12-2011, 01:31 PM   #7
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Default Re: Adoption Center not working!!!!

I'm sorry this is happening to you! Here is what I suggest

1. Try a different browser such as Firefox or IE
2. Clear you cache (Click here for information on how to do that)
3. If all else fails call Ganz 1-866-932-5469. They are open Monday to Friday 9am to 6pm Eastern Standard time
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