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Old 11-07-2011, 07:36 PM   #1
e all love
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Arrow Unanswered: Adoption Center....Need help ASAP!!

Okay, so I was going to adopt my Mystic Pony today. I captcha went to the Adoption Center entered all the needed information. Went to put the in and after I finished that it said it was incorrect. I put my code in again (did this about four times) and did the captcha again (four times) still nothing. Has this happened before? I have tried all the reccomended options (Firefox, and IE are the only browsers I have) cleared cookies and cache. Help?

Thanks fellow WIers
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Old 11-07-2011, 07:44 PM   #2
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Default Re: Adoption Center....Need help ASAP!!

Make sure the "0" isn't an "o", the "1" isn't an "L", etc.

Still doesn't work? I'm afraid you need to call Ganz and let them know.
---> Contact Ganz - Webkinz Insider Wiki

Someone must have been randomly guessing codes and ended up using yours.
I'm so sorry. ((hugs))
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Old 11-07-2011, 07:47 PM   #3
e all love
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Default Re: Adoption Center....Need help ASAP!!

View Post Originally Posted by mickey26
Make sure the "0" isn't an "o", the "1" isn't an "L", etc.

Still doesn't work? I'm afraid you need to call Ganz and let them know.
---> Contact Ganz - Webkinz Insider Wiki

Someone must have been randomly guessing codes and ended up using yours.
I'm so sorry. ((hugs))
Thank you so much for your Mickey .
Well, I won the code from WI. The letters are pretty easy to read.
I was hoping it wasn't guessed, I might contact Ganz tomorrow.
I'll leave this thread open to see if anyone who had their code guessed had the same problem
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Old 11-07-2011, 07:57 PM   #4
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Default Re: Adoption Center....Need help ASAP!!

This happened to me before. My friend got me a Love Puppy and the code didn't work. I'm sorry about your situation. You can try calling the store you got it from and ask if you could get a refund once you explain the situation.
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Old 11-07-2011, 08:04 PM   #5
e all love
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Default Re: Adoption Center....Need help ASAP!!

View Post Originally Posted by ratgirl57
This happened to me before. My friend got me a Love Puppy and the code didn't work. I'm sorry about your situation. You can try calling the store you got it from and ask if you could get a refund once you explain the situation.
Thank you, I got it from WI codes button though. Maybe I should ask a moderator?
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Old 11-07-2011, 08:15 PM   #6
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Default Re: Adoption Center....Need help ASAP!!

Yep. Or Admin. Through PM would be ideal.
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Old 11-07-2011, 10:04 PM   #7
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Default Re: Adoption Center....Need help ASAP!!

pm coming your way
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