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Old 06-17-2010, 01:04 PM   #1
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Default Answered: Adode Flash Player issue

I sure hope someone can help. We have had this problem for a long time, however, it seems to be getting worse. My daughters account keeps getting this message:

Adobe Flash Player 10
A script in this movie is causing Adobe Flash Player 10 to run slowly. If it continues to run, your computer may become unresponsive. Do you want to abort the script? Yes/No

The strange thing is we have NEVER had this issue in my sons account. Same computer. Her account was opened about 4 years ago and his 1-2. She is on server 8 and he is on server 2.

Any ideas?
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Best Answer - Posted by kykynevs
one of my friends accounts does this. she contacted ganz and they fixed the problem for her. Im not sure exactly what they did.. hope this helps!
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Old 06-17-2010, 01:08 PM   #2
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Default Re: Adode Flash Player issue

When is says abort the script,try clicking yes.
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Old 06-17-2010, 01:12 PM   #3
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Default Re: Adode Flash Player issue

It's a glitch with webkinz I think[If it's on webkinz]

Just hit yes and if your on webkinz let your pet dance and go on till it stops..There is no problem ;]
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Old 06-17-2010, 01:17 PM   #4
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Default Re: Adode Flash Player issue

If we click yes, either the screen stays blank (no matter how long you wait) or it all starts flashing rapidly and nothing ever happens. Clicking no just leaves it blank with the please wait in the corner forever.

Adobe's website says it's an issue with the Active X control and to uninstall Adobe and download it again. We have tried that and it didn't work.
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Old 06-17-2010, 02:17 PM   #5
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Default Re: Adode Flash Player issue

Hello, we get this on our older,slower computer,not all the time,but i did notice its mainly on my daughter's account,which has about 100 Webkinz on it.
Active X can throw everything off.I highly advise you to first check if you have a firewall,preventing the Active X from loading,this sounds like what it is.You can also check your internet settings to see if you are enabling the Active X program as this will prevent the flashplayer from laoding properly.I hope this helps you
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Old 06-17-2010, 02:41 PM   #6
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Default Re: Adode Flash Player issue

I used to get this all the time on our old computer. With the new one I get it rarely. I found that if I clicked "yes" it would freeze up the whole program, and I would lose whatever I was trying to do (such as fail a class or lose a game). If I clicked "no", it usually would eventually start working again, though there were a few times I had to log off and on again to get it running. Unfortunately I don't know how to fix the problem, I just know what I did to work around it.
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Old 06-17-2010, 02:49 PM   #7
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Default Re: Adode Flash Player issue

one of my friends accounts does this. she contacted ganz and they fixed the problem for her. Im not sure exactly what they did.. hope this helps!
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Old 06-17-2010, 04:24 PM   #8
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Default Re: Adode Flash Player issue

Thanks everyone! I found a form on Webkinz Customer Support, Loading issues. They actually address this exact issue. In the mean time, I will check the firewall and internet settings. Maybe I will try removing and re-downloading Adobe (yet again).

From what is mentioned here and on the Webkinz site, I am wondering if the number of pets is the issue. She has about 80 on her account.

Thanks!
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