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Old 08-30-2011, 06:48 PM   #11
marnabear
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Default Re: Ad Choice problems

It happens to me when I don't have the ads blocked. It can get in the way of some of the activities such as trying to catch a faiiry. As others have said, the browser does not seem to matter. I won't use chrome because of the floating dock issues with it.

I usually have the ad blocker activated and then don't have a problem.
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Old 08-30-2011, 08:50 PM   #12
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Default Re: Ad Choice problems

yup, it happens to me every once in a while on my laptop and desk computer. We don't have that google chrome. it just started like maybe a week ago. Very strange...
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Old 08-31-2011, 05:45 AM   #13
loony9083
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Default Re: Ad Choice problems

i'm having the same problems!! very annoying. it is from adobe. i clicked on it and submit to "unsubscribe", still didn't work. some you have unsubcribe on each ad.
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Old 08-31-2011, 08:26 AM   #14
I lOvE mY mAgIc DoG
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Default Re: Ad Choice problems

I searched around the website that is placing this Ad Choice button and found a telephone number. I called and spoke to a very nice man whose name is Adam. He advised that they are aware of the issue and are actively working with Webkinz (Ganz) to resolve it. The company name is Evidon. I told him I was not the only person having issues with this and that there was a forum addressing this on WI. He asked for the link because he said it would help to read the comments so I gave him the link.

I guess it is still not resolved because it is happening again today. At least we know they are aware of it and are working on it.

He told me he would probably place on comment on the forum to address this concern but so far I have not seen a comment from him.

Last edited by surprise; 08-31-2011 at 08:29 AM.. Reason: to add additional comment
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Old 08-31-2011, 08:40 AM   #15
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Default Re: Ad Choice problems

I'm having the same issue with the Ad Choice icon showing up near the middle of my screen. I thought if I would log out and back in again it would go away but no such luck, it's still there. Hope this problem is fixed soon.
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Old 08-31-2011, 09:07 AM   #16
joi
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Default Re: Ad Choice problems

We have it on 2 of our 4 accounts and just can't get rid of it! It's very annoying.
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Old 08-31-2011, 09:32 AM   #17
ub my hubbykinz
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Default Re: Ad Choice problems

View Post Originally Posted by surprise
I searched around the website that is placing this Ad Choice button and found a telephone number. I called and spoke to a very nice man whose name is Adam. He advised that they are aware of the issue and are actively working with Webkinz (Ganz) to resolve it. The company name is Evidon. I told him I was not the only person having issues with this and that there was a forum addressing this on WI. He asked for the link because he said it would help to read the comments so I gave him the link.

I guess it is still not resolved because it is happening again today. At least we know they are aware of it and are working on it.

He told me he would probably place on comment on the forum to address this concern but so far I have not seen a comment from him.
Thank you surprise, for taking the extra step to solving this problem! I am looking forward to seeing a resolution for this. As many have said the ad box is tiny, but can be in the wrong place at the wrong time.
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Old 08-31-2011, 09:35 AM   #18
e all fall down
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Default Re: Ad Choice problems

it's never happened to me, im using chrome :/
sorry im not much help
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Old 09-01-2011, 09:09 AM   #19
Lil Kinz
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Default Re: Ad Choice problems

Greetings all,

Thank you for bringing this issue to our attention. We appreciate your patience, and you can be assured we are in the process of resolving this issue with the associated parties.

In the meantime, a quick fix to the Ad Choices icon issue is to refresh your browser a couple of times.

We'll keep you updated.

Best,

Adam
Marketing Manager
Evidon
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Old 09-01-2011, 09:38 AM   #20
grandmamachevy
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Default Re: Ad Choice problems

Its happening to me on FireFox. It is very annoying. And like so many I can't get rid of it.
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