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Old 11-28-2009, 01:04 AM   #1
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Default Answered: Ack webkinz code form estore!!

i just bought a webkinz ortament set from the estore and i put the code in at the code shop and it didn't work!!i tryed until it said that i was banned from the code shop for a day! plz help!!!! WWWAAAAHHH!!!!!
paardengek12 is offline Female
Best Answer - Posted by Webberlily
There are several things that you can do when a code comes up "used".

1-You can phone Ganz or if a minor, get a parent to phone.

2-Or you can look at the bottom of the eStore web page and click on Contact Us. There is a form that you can use to explain your problem and get help.

3-Or you can look at the bottom of the eStore page and find the FAQ. In the FAQ are many interesting things to read, including instructions on codes, and what to do if you have a problem.

4-Or you can go to the WW log-in page - don't log in - go to Customer Service, Questions about Feature Codes, Our Feature Code Won't Work, and fill out that form.
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Old 11-28-2009, 02:12 AM   #2
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Default Re: Ack webkinz code form estore!!

When you can try again, check carefully that you are entering the code correctly. Make sure that you aren't mixing up a 0 and an O, or a 5 and S. Also make sure you don't have Caps lock on. If you are very sure that you are entering it correctly, then call Ganz on Monday. I hope you get it sorted out soon.
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Old 11-28-2009, 02:42 AM   #3
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Default Re: Ack webkinz code form estore!!

There are several things that you can do when a code comes up "used".

1-You can phone Ganz or if a minor, get a parent to phone.

2-Or you can look at the bottom of the eStore web page and click on Contact Us. There is a form that you can use to explain your problem and get help.

3-Or you can look at the bottom of the eStore page and find the FAQ. In the FAQ are many interesting things to read, including instructions on codes, and what to do if you have a problem.

4-Or you can go to the WW log-in page - don't log in - go to Customer Service, Questions about Feature Codes, Our Feature Code Won't Work, and fill out that form.
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Old 11-28-2009, 06:41 AM   #4
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Default Re: Ack webkinz code form estore!!

Definitely call Ganz but check your keyboard to make sure it is functioning properly too. Sometimes if you hit the wrong buttons you can change where your keys are or sometimes some keys don't function properly! Good luck and don't panic - Ganz will find a solution!
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Old 11-28-2009, 08:33 AM   #5
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Default Re: Ack webkinz code form estore!!

Hm... try to do it like it says. Maybe you messed up a few keys. Try again in a day, and let's see if it works.

If it doesn't, contact Ganz and let them know the problem

I hope you get your Webkinz Ornament Code back up! Also, I hope it's seen in your Christmas Tree Good luck.
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Old 11-28-2009, 06:20 PM   #6
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Default Re: Ack webkinz code form estore!!

ok i went back on today and it still didnt work ill try again

just tryed it and got banned again...WAAAAAAAAHHH i just wasted 4,000 koins on it DARN YOU GANZ!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! WWAAAHHHHHHHH this is so unfair! GRRRR plz help..i dunno what to do..and my moms just like oh sorry...SHE DOESN'T CARE!!!!!!

Last edited by paardengek12; 11-28-2009 at 06:20 PM..
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Old 11-28-2009, 06:21 PM   #7
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Default Re: Ack webkinz code form estore!!

If you're banned for 24 hours there's nothing you can do until tomorrow. Try again once the ban is lifted. Double and triple check the code.

If still not working by Monday, try Webberlilly's suggestions.
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Old 11-28-2009, 06:44 PM   #8
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Default Re: Ack webkinz code form estore!!

Sometimes what I do is cut and paste the code a section at a time from the email with the code to the code in the code shop. That way I'm sure I'm not making a mistake. It is easy to confuse 5 ans S and the J often looks funny, too. I have gotten banned for a day when I was entering codes from trading cards because sometimes I would enter the wrong character or reverse one.

Is there another adult besides your mom who will call for you? I am sure if you get someone to call Ganz will help you.
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Old 11-28-2009, 07:14 PM   #9
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Default Re: Ack webkinz code form estore!!

ok, i just sent a thingie to ganz and ihope they'll reply finger crosses!!!!!!
paardengek12 is offline Female
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