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Old 11-28-2009, 12:36 PM   #1
Lol :)
Webkinz :)
 
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Default Unanswered: Account hasn't Loaded in a MONTH!

My account hasn't loaded in a month!!!
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Old 11-29-2009, 11:18 PM   #2
iamsusie2
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Default Re: Account hasn't Loaded in a MONTH!

I hope you are able to get into your account.

Did you try again? I hope it did not expire. You can always call Ganz.
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Old 11-30-2009, 02:21 AM   #3
Webkinz :)
 
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Default Re: Account hasn't Loaded in a MONTH!

Have you cleared your cache? That is always the first thing to do. If you have, try a different browser. I personally like Firefox or Google Chrome best - WW seems to run well on those for me, though other people like Safari or Opera better - I think they're all free to download, so give a few of them a try.

Have you tried logging in from a different computer? That could tell you if the problem is specific to your computer. If you have tried all of these things, and still can't get in, call Ganz. Hopefully they can solve your problem.
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