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Old 02-22-2010, 10:55 AM   #1
pacifea
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Unhappy Answered: Account Expires

What happens when your webkinz account expires? Is it permanently deleted, or can you add more webkinz to keep it going? I vaguely remember reading somewhere that you have 60 days to add another webkinz, but I'm not sure. Thanxx
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Best Answer - Posted by florida
This is an excerpt from the WW Help page:

Before your account expires, you will be notified by Webkinz, via KinzPost reminding you to adopt a new pet. When your account does expire, you will have a grace period of 14 days, after which you will no longer be able to access your Webkinz account. Don't worry, though, your pet, items, rooms and KinzCash will be fine for a minimum of 30 days during which you can renew your account for another year by adopting a new Webkinz or Lil'Kinz pet. As soon as you adopt your new pet, you will automatically be able to play with all of your pets on your account.

Remember: If your account has expired, you must adopt your new pet through the “LOG IN” button. “NEW MEMBER” is for new members only.
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Old 02-22-2010, 10:57 AM   #2
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Default Re: Account Expires

You can either add a new webkinz or buy the deluxe membership to keep it going.
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Old 02-22-2010, 10:58 AM   #3
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Default Re: Account Expires

As long as you remember your user name and password you can re-activate your account. I know someone who adopted a new pet after a year and everything was still there. So I do not know if there is ever a true "completely gone" date.
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Old 02-22-2010, 10:59 AM   #4
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Default Re: Account Expires

View Post Originally Posted by florida
You can either add a new webkinz or buy the deluxe membership to keep it going.
thank you(: but is there a time limit?
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Old 02-22-2010, 11:00 AM   #5
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Default Re: Account Expires

This is an excerpt from the WW Help page:

Before your account expires, you will be notified by Webkinz, via KinzPost reminding you to adopt a new pet. When your account does expire, you will have a grace period of 14 days, after which you will no longer be able to access your Webkinz account. Don't worry, though, your pet, items, rooms and KinzCash will be fine for a minimum of 30 days during which you can renew your account for another year by adopting a new Webkinz or Lil'Kinz pet. As soon as you adopt your new pet, you will automatically be able to play with all of your pets on your account.

Remember: If your account has expired, you must adopt your new pet through the “LOG IN” button. “NEW MEMBER” is for new members only.
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Old 02-22-2010, 11:00 AM   #6
pacifea
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Default Re: Account Expires

View Post Originally Posted by Webkinz_Lovers
As long as you remember your user name and password you can re-activate your account. I know someone who adopted a new pet after a year and everything was still there. So I do not know if there is ever a true "completely gone" date.
thank you(:
Pacifea is offline Female
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