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Old 03-02-2010, 08:52 PM   #11
marnabear
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Default Re: account expiration

You should be just fine if you go right to the adoption center when you log on. I hope you remember your password so you can adopt a pet and reactivate your account. All it takes is a lil kinz.
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Old 03-02-2010, 09:11 PM   #12
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Default Re: account expiration

I am pretty sure you'll get your account back by adopting another webkinz.
I have had a account untouched for about 7 months or being expired and I was able to get on after adopting another webkinz.


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Old 03-02-2010, 09:23 PM   #13
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Default Re: account expiration

Wow i really hate when your account expires. But don't worry you can get it back by adopting more adorable webbies!
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Old 03-02-2010, 09:28 PM   #14
inter Puppies Are
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Default Re: account expiration

If you log on a pet to that account, the account will then be active and you can once again play on it. (:
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Old 03-02-2010, 09:30 PM   #15
riene
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Default Re: account expiration

View Post Originally Posted by Lolith
Riene - Luna is a just a beautiful name!!! I had a friend with a harlequin great dane - she was beautiful (Kumari). My dog (Avatar photo) is a rescued poodle - we have had him nearly 10 years - his name is Red and he is such a joy! I have asthma so poodles are the only dog I can have...
thx...luna was also a rescue, she is 2 and we have only had her for a few months, but so far she is the most loving and gentle dog i have met...ur poodle is a cutie, love the pic...

i know the account username and password, but it just keeps saying that the member info is incorrect, try again...dunno, i might contact ganz and see what they say, thx everyone for ur helpful responses
riene is offline Female
Old 03-02-2010, 11:11 PM   #16
scottashley
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Default Re: account expiration

Two of my accounts have expired. Each one only has one pet. However I still play on them. I even got a free wish token the day of expiration in thanks for having been a member of ww.
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Old 03-03-2010, 12:56 AM   #17
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Default Re: account expiration

[i know the account username and password, but it just keeps saying that the member info is incorrect, try again...dunno, i might contact ganz and see what they say, thx everyone for ur helpful responses[/QUOTE]

That means that either your username or password are wrong. Do you still have a code for one of the pets on the account? If you do, you can try resetting the password using that code. If you contact Ganz, you will also need a code. If you can't figure it out, call Ganz, or have a parent call if you're underage. Don't bother trying to e-mail; you only get "form" letters telling you that they'll look into the problem, but rarely does anyone actually hear back from them. Here's the number: Telephone: 1-866-WEBKINZ * 1-866-932-5469
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Old 03-03-2010, 08:42 AM   #18
riene
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Default Re: account expiration

it is possible that i got the password wrong, im still working on a solution and thx again everyone
riene is offline Female
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