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Old 04-27-2009, 01:07 AM   #1
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Default Unanswered: Accidently adopted wrong pet on wrong account help!!

The title says it all! today i just got a lil kinz lion from a garage sale for only five dollars i was so happy and excited that i accidentally adopted on the wrong account! so now its on my brothers account! is there anyway to switch the adopted pet onto my account? please anybody i really need some help right about now!!

[Update]

Okay so i called GANZ and they said that i should just go and buy another webkinz because they don't think having an account thats about to expire is a good enough reason to switch the pet onto my account! *sigh* oh well i guess i'll have to get another webkinz...

Last edited by bunnyslippers13; 04-30-2009 at 03:02 PM..
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Old 04-27-2009, 01:11 AM   #2
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Default Re: Accidently adopted wrong pet on wrong account help!!

wow.......I think the only hope you have is to call Ganz and explain what happened and maybe they would switch it for you. Have the secret code handy
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Old 04-27-2009, 01:12 AM   #3
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Default Re: Accidently adopted wrong pet on wrong account help!!

View Post Originally Posted by bunnyslippers13
The title says it all! today i just got a lil kinz lion from a garage sale for only five dollars i was so happy and excited that i accidentally adopted on the wrong account! so now its on my brothers account! is there anyway to switch the adopted pet onto my account? please anybody i really need some help right about now!!

I am so sorry, there is no way to switch the pet to a different account. I wish there was a way to do it. You could always try to call Ganz and see if there is anything they can do, but I think that they can't once the pet is adopted. So sorry you are so sad about it.
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Old 04-27-2009, 01:38 AM   #4
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Default Re: Accidently adopted wrong pet on wrong account help!!

View Post Originally Posted by SnoopysGirl
I am so sorry, there is no way to switch the pet to a different account. I wish there was a way to do it. You could always try to call Ganz and see if there is anything they can do, but I think that they can't once the pet is adopted. So sorry you are so sad about it.
I have heard recently, in other threads, that Ganz will "occasionally" switch a pet to a different account if the reason is deemed okay. As long as you have the secret code still it can be done, but that doesn't mean they'll think your reason is good enough.

I'm sorry for this problem happening to you.
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Old 04-27-2009, 04:37 AM   #5
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Default Re: Accidently adopted wrong pet on wrong account help!!

according to their customer support page

- I want to transfer this newly adopted pet to another account
Separating pets is not something we do in Webkinz World. Once a pet has been adopted onto an account, it cannot be moved, transferred or removed.

however, if you START a new account in error you can merge your new account with your old account within 30 days.

you might be able to call customer service, and ask them to reset the code for you so that you can adopt it on your account but they may say you might lose the PSIs etc. i had a pet reset once and i received everything fine. (note i had my pet reset because the system was not recognizing it yet, not because i wanted it on a different account)

good luck!
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Old 04-27-2009, 05:08 AM   #6
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Default Re: Accidently adopted wrong pet on wrong account help!!

i think theyre right i dont think you can switch a pet to a different account, if i were you i would at least call and TRY you never know maybe they will!!! let us know what happens ok? ill be hoping!!! good luck
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Old 04-27-2009, 05:15 AM   #7
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Default Re: Accidently adopted wrong pet on wrong account help!!

About all I personally think you are going to be able to hope for ; is to ask your brother if you may have thr PSI.
Unless he would like to purchase some pools and send them to you.

So very sorry you have had this happen, very upsetting for you.
After finding such an excellent buy, too
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Old 04-27-2009, 10:16 AM   #8
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Default Re: Accidently adopted wrong pet on wrong account help!!

You cannot...

I was able to reset codes before but that was only because that account was under 30 days old...

You cannot separate the webkinz after it is adopted.. i think that is in the Customer Service section somewhere..
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Old 04-27-2009, 10:23 AM   #9
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Default Re: Accidently adopted wrong pet on wrong account help!!

Ganz said that when pets get adopted on a account, they cannot remove it sorry
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Old 04-27-2009, 10:27 AM   #10
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Default Re: Accidently adopted wrong pet on wrong account help!!

So sorry that happened to you

I did that once ~ I accidentally adopted my daughter's snowman on my account so I had to go out and spend $15.00 I didn't have on another one!

I don't think there is anything they will do about it a~ but it never hurts to ask

Good luck!
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