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Old 03-01-2008, 11:20 AM   #11
biggermomma
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Default Re: About Pet of The Month

I totally sympathize with you on your point about upset children. I would just suggest that everyone who has had a problem with this (clarification) email Ganz about it (I use the comments section within the account) and make the point. They do listen, although they don't directly respond to emails.

My example: In November, the POTM was the brown bear -- the regular size. I saw a billboard advertising it prior to that on Webkinz - just saw the bear. I bought four Lil' Kinz bears for myself and my kids, thinking we would all get the POM stuff. WRONG. My girls (especially one) cried and I was quite upset. I wrote several emails regarding this to Ganz. Now I am happy to see that even in banner ads on the site, it is quite clear ("Regular size only" "Lil Kinz only") which pet is featured. (It's not just buried in copy.) This doesn't mean someone still won't make a mistake and buy the wrong one, but it makes it much less likely. And I so appreciated Ganz listening on this point.

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