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Old 03-05-2009, 11:19 PM   #1
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Default Unanswered: Aargh!

I can't get into WW. I try, then get booted out.

I get this message:
I am sorry, we cannot connect to Webkinz World. Please log back in later for more fun and games. You will now be logged out.

I registered a webbie earlier, I know that's the problem. Is there any way to fix it?
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Old 03-05-2009, 11:45 PM   #2
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Default Re: Aargh!

This should have been fixed with the down time today..

have you cleared cache and cookies? switched browsers? Rebooted?
Using login from main site and not from bookmark?
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Old 03-05-2009, 11:50 PM   #3
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Default Re: Aargh!

I registered a webbie TONIGHT after maintenance 'fixed' the adoption issues....and I'm still having that problem. UGH!


View Post Originally Posted by EXOTERIC
This should have been fixed with the down time today..

have you cleared cache and cookies? switched browsers? Rebooted?
Using login from main site and not from bookmark?
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Old 03-05-2009, 11:53 PM   #4
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Default Re: Aargh!

Try what exoteric said, but if that doesn't work, call ganz at 1-866-WEB-KINZ. Hope this helps!
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Old 03-06-2009, 12:05 AM   #5
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Default Re: Aargh!

I cleared my cache and cookies and then closed the browser and opened a new one and that helped my account. Good luck.
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Old 03-06-2009, 12:08 AM   #6
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Default Re: Aargh!

Well, I tried another browser & cleared my cache & cookies. No help. UGH!


View Post Originally Posted by snuggleb68
I cleared my cache and cookies and then closed the browser and opened a new one and that helped my account. Good luck.
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Old 03-06-2009, 12:24 AM   #7
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Default Re: Aargh!

View Post Originally Posted by 12penelope
I registered a webbie TONIGHT after maintenance 'fixed' the adoption issues....and I'm still having that problem. UGH!
View Post Originally Posted by 12penelope
Well, I tried another browser & cleared my cache & cookies. No help. UGH!
Ah dratz. I'm sorry that's happening...that must be so frustrating. I hope you call Ganz tomorrow. It sounds like you've tried everything possible on your end - Good grief..I was hoping that they'd fixed this today.
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Old 03-06-2009, 12:36 AM   #8
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Default Re: Aargh!

I've tried your suggestions (except rebooting), and it still doesn't work. I'll call Ganz tomorrow if I can't get it fixed before I go to bed.
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