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I have not yet recived my email with the code that is going to give me an extra 3,000 e-store points, and the code is going to expire in two days.And the codes were sent out on the 21st... it's the 29th, what should I do? I saw that some Wi members got theirs... This is one of the few times I yell, "HELP!!!!!"
Do not wait, call them tomorrow. I don't know the direct number of the estore, but you can call Ganz at 1-866-WEBKINZ. When someone answers, just ask to be transferred to the estore. You need to get your code asap because it has to be entered at the estore by Jan 1. They can tell you your code right over the phone and you can ask them to wait on the line until you enter the code at the estore to make sure it is good. Once you get the code entered your points are good until you use them.
Last edited by marnabear; 12-30-2009 at 01:08 AM..
I hadn't received mine either, but I called and they got it out to me in an e-mail right away. Make sure you call before December 31st, as I'm pretty sure they said these codes are good only until then. Good luck!
I didn't receive mine either, until I contacted Ganz. When you go to the estore, go to the very bottom of the page. It will say Contact Us. Tell them you haven't recieved your gift, and they will email it to you. Hope I helped. Good luck!
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