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Old 02-04-2008, 04:29 AM   #1
buffalosoldier
Lil Kinz
MissHarmony is an unknown quantity at this point

Question Unanswered: 2/4/08 Can't log in

This is like the fourth day in a row that I haven't been able to log into WW. Is anyone else having these problems? When I try to log in, the load screen just keeping looking like its doing something, but the "home" page never opens up. I am getting SO sick of how many problems they are having on the site! It's driving me crazy!!
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Old 02-04-2008, 04:33 AM   #2
cube24
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Default Re: 2/4/08 Can't log in

Have you tried clearing out your history, temporary internet files and offline files then rebooting your computer? This works for me when I'm having this problem.
Mine is currently working. Good luck!
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Old 02-04-2008, 09:00 AM   #3
SavvyG1234
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Default Re: 2/4/08 Can't log in

Sounds bad! Try emailing Ganz and support@webkinz.com and see if they can help! Good Luck!
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Old 02-04-2008, 09:05 AM   #4
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Default Re: 2/4/08 Can't log in

Hmm..Im able to get it. Sometimes what works for me is pressing control as soon as I press enter, or logging in from say, Bullitenz or something.
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Old 02-04-2008, 10:39 AM   #5
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Default Re: 2/4/08 Can't log in

I am day 4 with no access too. And I have done all the usual things of deleting temps files, clearing caches, updating antivirus programs .... spent the WHOLE WEEKEND trying to get it to work. Nuttin.

Very displeased.
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Old 02-04-2008, 12:45 PM   #6
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Default Re: 2/4/08 Can't log in

Try turning your pop-up blocker off, and see if you get an Adobe Flash Player message. If you do, you need to allow the script to run (click "no" on the pop-up). See if this is the problem.
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