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Old 03-10-2009, 05:22 PM   #1
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Default Unanswered: 18?

HI,my sister got locked out of her account because of the sdoption glitch and i called ganz/webkinz people. I listened to the messeage and before i could get to the leaving a message part, it said you must be 18 or older to talk to the help desk or whatever. I am not 18, so does this mean i cant leave a message to fix my sister's account?
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Old 03-10-2009, 05:23 PM   #2
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Default Re: 18?

Well you can always ask your parents to call for you. But, really, how would they know if you are 18 while you're on the phone?
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Old 03-10-2009, 05:25 PM   #3
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Default Re: 18?

i would call. i am not 18 but that would not stop me
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Old 03-10-2009, 05:25 PM   #4
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Default Re: 18?

They don't ask you how old you are.
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Old 03-10-2009, 05:32 PM   #5
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Default Re: 18?

ok, so i just called again and i went to the part where you leave a message and it said the mailbox was full, then they transfered me to a person and then it said plesae wait while you are getting transfered. I would wait for about 5 seconds and then it would say you have been forwarded to a message system. It kept going on like that back and forth. What should i do?
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Old 03-10-2009, 05:43 PM   #6
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Default Re: 18?

Oh my goodness they sure are busy. I think I heard a tip saying keep pressing 0 and it will bring up a live rep.. GL!
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Old 03-10-2009, 05:44 PM   #7
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Default Re: 18?

Ya i would call but that is just me
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