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Old 03-09-2008, 02:52 PM   #1
rosiedreads
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Question Unanswered: 11th pet and dissapointment

So I just adopted my 11th pet and for starters I can't rename the room I had to buy for her and my "extra special box" had one thing in it that I already have!

According to Ganz I'm supposed to roll dice, but I've yet to see any dice. Anyone know what I should do??

Thanks in advance!!!

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Old 03-09-2008, 03:35 PM   #2
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Default Re: 11th pet and dissapointment

Well first off welcome to Webkinz Insider and second of all you might want to contact Ganz and tell them about this. This is a glitch and i feel so bad for you!
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Old 03-09-2008, 04:18 PM   #3
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Default Re: 11th pet and dissapointment

View Post Originally Posted by rosiedreads
So I just adopted my 11th pet and for starters I can't rename the room I had to buy for her and my "extra special box" had one thing in it that I already have!

According to Ganz I'm supposed to roll dice, but I've yet to see any dice. Anyone know what I should do??

Thanks in advance!!!

I was having trouble renaming my rooms (wouldn't let me rename any of my rooms); so I went to the comments and suggestions section in Webkinz World and entered my problem in there. They fixed it in about a week (maybe the timing was just a coincidence?).

The extra special gift box used to be the "roll of the dice". When you dragged the gift box to your room, a small window would pop up and the dice would automatically roll, and your 1 extra item would appear in the window, and in your dock. I had a few of these that were totally empty. For the last few months, Ganz has changed this programming and they use their 3-part gift box; but you only get one extra item in it. They do not guarantee that it will be an item that you don't have yet. I have many multiples; and there are some items I still don't have. You are lucky you got an item. Last week one of my extra adoption gift boxes was totally empty!!!

Once you become a gifted member on Webkinz Insider, you can trade your item with someone else that has an item that you want.
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Old 03-09-2008, 06:23 PM   #4
rosiedreads
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Default Re: 11th pet and dissapointment

View Post Originally Posted by webkinzloverxoxo<3
Well first off welcome to Webkinz Insider and second of all you might want to contact Ganz and tell them about this. This is a glitch and i feel so bad for you!
♥webkinzloverxoxo<3

Thanks!!!

I'm just happy I have pets but I'd at least like my room name thing fixed!

But thank you thank you to both responses!
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