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Old 01-07-2008, 12:06 PM   #41
PM me for it please
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Default Re: 1/6/2008 UPDATE: If your room won't load and you want to contact Webkinz to report the problem, come here!

My room loads just fine, but when I chek my map, half my rooms are missing but the doors leading to them are still there. When you try to walk throught them, you get the error message and then the log you out. I'm guessing the room would not load at all if I tried to switch to a pet that is currently in one of those missing rooms. So, I'm just going to wait it out until it gets fixed. They still haven't cleared up the adoption issues we had over Christmas break.
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Old 01-07-2008, 01:04 PM   #42
xshel1y22
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Default Re: 1/6/2008 UPDATE: If your room won't load and you want to contact Webkinz to report the problem, come here!

if i have all but 2of my rooms not loading do i need to fill out a new "i cannot load my room" thing for EACH room?
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Old 01-07-2008, 02:57 PM   #43
Who is
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Default Re: 1/6/2008 UPDATE: If your room won't load and you want to contact Webkinz to report the problem, come here!

Day 13 for me having the cannot get into my room issue! I thought it would be fixed by now. Also I filled out that form 3 times, emailed support 3 times and left a voicemail, and NO one has contacted me!
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Old 01-07-2008, 03:33 PM   #44
4myqtpies
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Default Re: 1/6/2008 UPDATE: If your room won't load and you want to contact Webkinz to report the problem, come here!

Yeah... they fixed my room!! It was only down one day. I think I was just lucky... but I used the email: support@webkinz.com and let them know the rooms were down and that my email was too long for their customer support form.

Good luck y'all... I hope I'm not back here with more issues again.

Yeah.. thanks Ganz for fixing my room loading problem.
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Old 01-07-2008, 04:41 PM   #45
Im a new
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Default Re: 1/6/2008 UPDATE: If your room won't load and you want to contact Webkinz to report the problem, come here!

Hi, I dont have a problem but would somebody read MY forum!!! :[
Nobodys coming. Olive9090's Help i need a pet name. Even if u dont nead one ask me 4 fun.
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Old 01-07-2008, 04:55 PM   #46
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Default Re: 1/6/2008 UPDATE: If your room won't load and you want to contact Webkinz to report the problem, come here!

it said to just say one room, but i cant even get in my house!!! so i just named my garden....but still! ganz is never gonna get this fixed!!! i wish they could just close webkinz for 2 days and fix everything! so that there are no more glitches!!!
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Old 01-07-2008, 06:12 PM   #47
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Default Re: 1/6/2008 UPDATE: If your room won't load and you want to contact Webkinz to report the problem, come here!

I reported it too. I think it has been about 2 weeks now. It is VERY frustrating.
One of my dd's can get into their room. The other can't. Also, the same dd who can't get into her room had the POTM for December, which was when we registered it. Still no POTM loot. UGH!
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Old 01-07-2008, 07:26 PM   #48
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Default Re: 1/6/2008 UPDATE: If your room won't load and you want to contact Webkinz to report the problem, come here!

View Post Originally Posted by xshel1y22
if i have all but 2of my rooms not loading do i need to fill out a new "i cannot load my room" thing for EACH room?
I wouldn't think you'd need to fill out two of them. I'm pretty sure they know about the problems, but I was pretty sure they would have fixed things before Christmas too...soooo logic doesn't seem to work in this case...not sure what to think anymore.
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Old 01-09-2008, 01:16 AM   #49
PocketAces27
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Default Re: 1/6/2008 UPDATE: If your room won't load and you want to contact Webkinz to report the problem, come here!

I can get in my room again but no welcome gift.
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Old 01-09-2008, 03:06 AM   #50
xshel1y22
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Default Re: 1/6/2008 UPDATE: If your room won't load and you want to contact Webkinz to report the problem, come here!

when i put in the request my rooms were fixed within the hour
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