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Old 02-28-2010, 02:41 AM   #1
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Default Unanswered: 1-2 year old account - forgotton password help!

Hello! I'm asking what should I do - I made an account about 1-2 years ago and tried the password that was written in my notebook but it didn't work - if account expires is the account deleted? Can i get logged back into and add new pets?!!


Any advise or information is greatly appreciated thank you!
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Old 02-28-2010, 04:09 AM   #2
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Default Re: 1-2 year old account - forgotton password help!

Yes, your account is gone after 1 year if you do not adopt a new pet in that time. You would have to create a new account with a new pet.
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Old 02-28-2010, 04:12 AM   #3
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Default Re: 1-2 year old account - forgotton password help!

If your account has already expired, you can still reopen it by adding a pet to the account. You will still need to know your password though
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Old 02-28-2010, 04:16 AM   #4
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Default Re: 1-2 year old account - forgotton password help!

View Post Originally Posted by Dash
If your account has already expired, you can still reopen it by adding a pet to the account. You will still need to know your password though
This will only work during the grace period. This should be well past.
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Old 02-28-2010, 04:18 AM   #5
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Default Re: 1-2 year old account - forgotton password help!

Not just during the grace period... you will find plenty of threads about people who have reopened accounts that were expired for over a year. A friend of mine adopted a pet on an account that expired in 2008 and the account was still there.

http://www.webkinzinsider.com/forum/...ration-599245/ ... this is one thread example

Even a moderator on WI , Jennielou has explained your account can be reopened by adopting another pet

Last edited by Dash; 02-28-2010 at 04:24 AM..
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Old 02-28-2010, 04:32 AM   #6
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Default Re: 1-2 year old account - forgotton password help!

You can reactivate waaaaaaay after the grace period (by adopting a new pet), but if you lost or forgot your password you will need a pet code from that original account. There is no other way. Do you have a code stashed away in a safe place from that account? Even if you can't find the old code now but do manage to find your password at a later date you will still have the option of reactivating the account. Best of luck.
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Old 02-28-2010, 04:38 AM   #7
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Default Re: 1-2 year old account - forgotton password help!

Thank you for the information and for the link to other thread! I truly appreciate the feedback! Hugs!
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Old 02-28-2010, 05:10 AM   #8
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Default Re: 1-2 year old account - forgotton password help!

I reactivated Waaaaay after the grace period. Millie (pet #3) was adopted in November of '07, and Valiant (pet #4) was adopted in December of '09. Millie and the other two were still there, and everything was as it was...
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Old 02-28-2010, 08:00 AM   #9
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Default Re: 1-2 year old account - forgotton password help!

If you know your e-mail address, you might still be able to retrieve your password, adopt a new pet and re-open your account.
If you don't want to go through with that, I would just make a new account. x]
If you didn't have too many Webkinz on it, it wouldn't be much of a problem.
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Old 02-28-2010, 06:20 PM   #10
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Default Re: 1-2 year old account - forgotton password help!

I have a feeling your account is expired, IF you didn't adopt a new webkinz for a full year. You will not be able to log on again because your account is deleted. Unfortunately, you will have to make a new one if you ever want to go on again!
I know this because it happened to my friend.
Sorry!
I'm not sure how to get it back, but apparently there IS a way. Try contacting Ganz, maybe.
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