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Old 11-22-2008, 04:42 AM   #1
Rebecha
Guest

Default Unanswered: ~~Can't Buy Anything From E-Store!~~

Good morning everyone! I am unable to make a purchase at the E-Store. Is anyone else experiencing a problem so I know if it is on my end or Ganz end. I get some type of internal error when I try to complete check out. Any input would be greatly appreciated! That's why I love ya'll so much! :fp: Becca
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Old 11-22-2008, 07:36 AM   #2
SewToby
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Default Re: ~~Can't Buy Anything From E-Store!~~

I have had a hard time when I tried to use a visa gift card. I had to call the bank and re-register it for online purchases (as opposed to using the gift card in a store). Somehow because of security reasons...the govt. requires more info when using gift cards online.
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Old 11-22-2008, 07:49 AM   #3
oohoo! I'm a
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Default Re: ~~Can't Buy Anything From E-Store!~~

I had a hard time when I tried to use an AmEx card. When I switched to Visa, it worked fine.
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Old 11-22-2008, 08:46 AM   #4
My mama says I'm
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Default Re: ~~Can't Buy Anything From E-Store!~~

I had a problem one time because I used 11 for the expiration year instead of 2011. Ganz can be really picky. Make sure you are using all 4 numbers for the expiration date year.
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Old 11-22-2008, 09:01 AM   #5
e can all be
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Default Re: ~~Can't Buy Anything From E-Store!~~

I didn't experience a problem usuming that i can't buy from the estore. but i am very sorry for the glitch and hope GNAZ fixes it. plus i didn't know you could use gift cards? Thanks and i hope the problem gets fixed soon!
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Old 11-22-2008, 09:56 AM   #6
Webkinz :)
wranglergirl is an unknown quantity at this point

Default Re: ~~Can't Buy Anything From E-Store!~~

I just logged on to ask the same question. I'm having the same problem this morning. Actually I'm having a hard time staying logged into estore and the one time I made it to the check out it game me an error message. It's good to know that I'm not alone as I'm starting to take these glitches personally.
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Old 11-22-2008, 10:22 AM   #7
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Default Re: ~~Can't Buy Anything From E-Store!~~

View Post Originally Posted by LittleDog
I have had a hard time when I tried to use a visa gift card. I had to call the bank and re-register it for online purchases (as opposed to using the gift card in a store). Somehow because of security reasons...the govt. requires more info when using gift cards online.

Technically the Estore does not accept those Visa Gift Cards. I heard it depends on how the bank sets up the gift card.
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Old 11-22-2008, 10:29 AM   #8
Gifted
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Default Re: ~~Can't Buy Anything From E-Store!~~

I am getting the internal server error as well. I hope they get it fixed because I want to buy the tinker pup.
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Old 11-22-2008, 10:40 AM   #9
dust is on a distinguished road

Default Re: ~~Can't Buy Anything From E-Store!~~

I just tried to purchase Tinker Pups for the nieces for Christmas, using my VISA. Got the "internal error" twice, so it isn't just you. (screencap of error attached) I'm glad I decided to get an early start on the virtual prezzies - this would be unpleasant the weekend before Christmas. I'll have to try it again later in the day... and keep an eye on things here!
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File Type: pngestore error.png (30.2 KB, 11 views)

Last edited by dust; 11-22-2008 at 10:41 AM.. Reason: image RE-attached *sigh*
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Old 11-22-2008, 10:45 AM   #10
koc87
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Default Re: ~~Can't Buy Anything From E-Store!~~

I tried twice and got the internal error message also.
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