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Old 08-05-2008, 10:07 AM   #1
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Wink Unanswered: [SOLVED]OMG somebody help please!

UPDATE: I just tried again today and it worked! YAY!!!! Thanks again to evryone for all they're help

Okay I adopted a manatee and the code didn't work! It kept coming up as the code is not correct! What should I do and what is the number for webkinz? Thanks

Last edited by diamondsrock133; 08-08-2008 at 01:29 PM..
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Old 08-05-2008, 10:08 AM   #2
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Default Re: OMG somebody help please!

I believe the number is 1-800-ganz or 1-800-webkinz
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Old 08-05-2008, 10:09 AM   #3
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Default Re: OMG somebody help please!

This is on a thread FIA made, here is Ganz's contact information. Hope you get your manatee's code working and I am sorry you are having trouble.
If you have a problem with your Webkinz account and you need to contact Ganz:

Telephone: 1-866-WEBKINZ * 1-866-932-5469

Make sure you're spelling Webkinz with a "Z" and not an "S". If you use a "7" at the end instead of a "9" you'll get an odd phone message about directory assistance.

eMail: support@webkinz.com
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Old 08-05-2008, 10:09 AM   #4
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Default Re: OMG somebody help please!

Try emailing them
eMail: support@webkinz.com
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Old 08-05-2008, 10:09 AM   #5
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Default Re: OMG somebody help please!

Click this: http://www.webkinzinsider.com/forum/...r-t247012.html It is ganz phione # and email adress.
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Old 08-05-2008, 10:09 AM   #6
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Default Re: OMG somebody help please!

and sorry about your code, you must of been really upset!
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Old 08-05-2008, 10:10 AM   #7
Webkinz :)
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Default Re: OMG somebody help please!

I had that problem but with my:sch:

I found the number on www.google.com !!!!

Good Luck!!!!

By the way When I called nobody answered so good luck!!!
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Old 08-05-2008, 10:10 AM   #8
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Default Re: OMG somebody help please!

Go to the login page and click on customer service, then adoption issues, then something about incorrect code. It will give you a form to fill out and they will get back to you. Be warned that it can take a few days to resolve the problem.
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Old 08-05-2008, 10:11 AM   #9
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Default Re: OMG somebody help please!

Okay thank you so much for all the help!
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Old 08-05-2008, 10:11 AM   #10
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Default Re: OMG somebody help please!

yes i think the number is
1-800-webkinz
(1-800-9325469) I hope thats correct
good luck!
hope everything works out as planned!
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